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My dad didn't trust me with power tools, so he put me in charge of money.
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Whenever you introduce multiple softwares trying to talk to each other in any format, you are introducing risk.
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AI is only as smart as what you trained it on Yep, and I think there's a lot of misinformation out there.
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So now like it just has the potential to just make me feel really confident about being wrong.
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Now like it just has the potential to just make me feel really confident about being wrong.
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The abilities to communicate, to listen, to build meaningful relationships is going to become extremely valuable, because the people that can't do it are going to be sitting on the curb.
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You got to be possessed with a mission that just burns in your soul to be able to just stick with something in the face of extreme uncertainty.
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What is going on L&M family?
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I'm back and this time I got a couple ballers that I get to introduce you to, to get to learn some of the tricks, some of the problems, some of the lessons they've had along their way.
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I got two of the co-founders of Control Corps, mr Bryant and Mr JD, and I met Bryant.
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He asked me to dance on a riverboat ride.
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I met him at the Savannah in September little retreat we had back in September the Savannah in September little retreat we had back in September and spent some time talking to him and what came across was that he's just a real damn human that cares about serving people, and he happens to be a tech guy.
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And so what I think we're going to figure out is these dudes really give a damn and they're trying to make a difference, but we're going to find out.
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Damn, and they're trying to make a difference, but we're going to find out.
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And if you're new here, this is the Learnings and Missteps podcast, where you get to see how real people just like you are sharing their gifts and talents to leave this world better than they found it.
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I'm Jesse, your selfish servant, and let's get to meet Mr Bryant and JD.
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Gentlemen, how are y'all doing today, really?
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good.
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Hey, man, I really appreciated that shout out there.
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And you're right, those comments are what help you keep going.
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Okay, so you guys decided to start a business.
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What was it?
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45 days before you knew you made the right decision, it was going to work and it was a brilliant idea that everybody in the world was going to want.
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Yeah, so we started talking about this three years ago.
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More than you and I have been talking about it for years, years and years.
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And it really just came from frustrations of I don't know, I don't know.
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You don't get frustrated, I only get frustrated.
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But we're brother-in-law.
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If we seem like we're being mean to each other, it's just because we're family.
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It's love I got it.
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I got it.
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I went to work for the family construction company and we do commercial GC, and so I'm really not from a tech background per se.
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I only learned about technology if I have to, and it turns out I had to.
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So that's kind of what got us sitting in this chair right now.
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But really, just talking to Bryce and man, am I bad at my job?
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Is it really this hard?
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Because I like most of my stuff's around HR, payroll, admin stuff.
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My dad didn't trust me with power tools, so he put me in charge of money.
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Yeah, it worked out.
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Power tools.
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So he put me in charge of money.
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Yeah, so it worked out, but it worked out.
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Yeah, man, we're still on the journey and we've got a couple of products out now and it's really gratifying to see like people start to use those products and have it like create like actual control and solve the problems that really set us down the path now.
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But I don't know, man, like we're enjoying the journey.
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It can be kind of stressful, but we're still.
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We got a long roadmap ahead of us.
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And so yeah, it's been a little more than 45 days, we'll just say that.
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I'm hearing three years plus.
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So can you take us back?
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Because here's what's.
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I'll just be straight up, and I know a bunch of the L&M family members out there have a similar experience.
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We get people that come out to the job site, come out to the office, with this new solution that's going to solve all my problems.
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And it's clear to me that whoever that person is that I'm talking to doesn't really care.
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They just need to sell, a sign up, they need to make a sale or whatever.
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And now the tech world has duh right Construction.
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There's immense gaps of technology uses in our industry, and so all these people are saying, man, we could go make a lot of money in construction.
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Let's just go create a.
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So let's find a problem.
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There's a million of them.
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Let's create some stuff and then sell it and we'll cash out.
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And it feels like that all the way down to when they come to talk to us in the field.
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Yeah, very few of them really understand.
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I think there's a difference between understanding the pain versus trying to solve a problem, a common problem.
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To solve a problem, a common problem, and what I'm hearing from you guys is that y'all understood or understand the pain that you're trying to solve.
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So take us back to those times when y'all were cussing and pissed and frustrated, defeated, deflated, like what were those conversations like that got you to the point like, hey, maybe we could create some kind of digital something or other to alleviate this stuff.
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Yeah, yeah, I can go back to one time.
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Just this was probably about five years ago, before we even had done like any of our bill processing, like digitally.
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So everything was paper, just dealing with just binders of invoices, just dealing with just binders of invoices.
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Wondering like man, does this even make sense?
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I put this paper on someone's desk and I don't even know after that point what's going to happen.
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Is it going to get an approval?
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And then, honestly, for me it got to the point where I couldn't even bill a client.
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We had a lot of time and material contracts and I remember one time someone asked me so how much is this project going to cost?
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Now, I'm not the estimator, I'm not the project manager, I was just the guy downstream that was trying to get paid and then pay people.
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And I just remember being asked that and feeling so dumb that I couldn't respond.
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I'm like, I don't know.
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I'll tell you when we're done how much it costs.
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And those are the good ones, right, and just being like you really should be able to answer that.
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I feel like I should answer that question, but I have no idea.
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I can tell you what it did cost, what it was supposed to cost when we started.
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But at this point we're like a couple dozen change orders into this thing, I don't know, like what the engineers forgot or the architect didn't draw up or like whatever it is.
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That's not a good feeling.
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So that was kind of one of them where I'm like I, if we're going to truly have control over our business and over these projects, we have to find a way to start creating visibility and it shouldn't hinge upon like double or triple entry, like oh, I'll write here, let's write down here and then that.
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So I think that was just one big moment, like for me personally.
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I I don't know, bri was your big aha moment when you decided just listen to me.
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So yeah, probably I stole bri actually from the tech industry.
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I fired myself so I could go work on operations and I said you come do the finance stuff.
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Was it a learning curve, brian?
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Yeah, I mean, construction accounting has its own learning curve and everybody does it a little bit differently across subcontractors, general contractors and the banks.
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Everybody cares about one part or another.
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General contractors and the banks everybody cares about one part or another.
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And so for me, kind of the aha moment was just like there's so much tediousness to job costing and there's so much that can fall out of the cracks, even with somebody you know JD talks about when they're pen and paper.
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Well, fast forward now.
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He's learned and he's implemented technology where it makes sense.
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But even now, with a pretty robust process and tech stack, there's still plenty of opportunity for leaky bucket.
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Like, no matter what you do, if you have integrations and if you have multiple, whenever you introduce multiple softwares trying to talk to each other in any format, you are introducing risk.
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Yeah, yes.
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I just kept seeing that over and over again.
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Whether it was with our organization or with our subs, or with the banks just using multiple tools, there was always a risk of data of some kind not going where it needed to go or too much of it going to where it needed.
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Yeah, I remember what.
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Yeah, I know, exactly what time, like bro, you sent him all of that.
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I send them.
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I was like oh get ready they're gonna of hearing you complain JD, and said you know what, let me just solve this so I could stop hearing you whine.
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You went and said hey, bro, I'm trying to do this thing.
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This ain't my bag.
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You're in the tech space, help me solve this problem.
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So through that, you're in it three years now.
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You're having some success.
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How big did that problem look when y'all made that decision, in comparison to what you know now?
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It's actually really funny.
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I think I just barely figured out what it is we're building like two days ago.
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I have understood the pain point and I knew what we wanted to build, but I finally I feel like I understand.
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How does ControlCore truly create an output that is just incredibly valuable to an owner, a controller and a project manager?
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Took you that long?
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I always knew like what I was building, but I knew it in a really complicated way is the best way to say it, you can see it all, but now I've got it into four basic columns.
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So what did it for you?
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Was it our wall full of notes?
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Yeah, it was our wall full of notes.
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I'm looking at our last big product planning push.
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Yeah, yeah, so how would you describe it most simply then yeah, yeah, so how would you?
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describe it most simply then, Before that we got to do our L&M family member shout out, and this one goes out to Mr Shane Griffin.
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Mr Shane took the time to drop me this note.
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Shane says Jesse, thanks for leading the conversation today, Enjoy your candid approach and it was one of the best group discussions I've been a part of.
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See you around, which is awesome.
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I mean folks out there.
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You already know and if you don't know, I got to tell you.
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You know anybody that creates that has a podcast, post content.
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Leave a comment, because it means the world to us.
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We don't know if we're crazy, speaking into the abyss, and every comment is fuel for us to keep going.
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So drop a comment.
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That's the way I have the opportunity to highlight you on a future show.
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Control is the best way to put it.
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I know the outputs that I want for me to feel like we've succeeded in helping people feel like they're in control.
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This is like my soapbox moment, so I'm going to not go that way.
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So we'll let Jess control the tone.
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JD, you're from the construction space.
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This is a problem that you have swam in personally, right?
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You've dealt with it, and so you know that there's a technology opportunity here, Brilliant duh.
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Now, as that thing is getting designed, with Bryant and everybody else, I imagine you're the one that gets to say no, this isn't doing what I want it to do.
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Did I read that right?
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Yep.
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I do, and it can be exciting some days.
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But I'm really lucky to be surrounded by some really good team members and, in fact, like I'm still swimming in it on both sides.
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So I'm still pretty heavily involved with the construction company and, given where we're at right now, I'm forced to split my time pretty evenly between between the two organizations.
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But, yeah, I it's actually really exciting.
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To be honest, this product has actually lived in my mind for probably five years now.
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Yeah, I know that feeling.
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Yeah, it's a lot of work, man, to just put together every little detail to get this thing to produce what you know you need it to produce.
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Okay, so there's a lot of smart people out there.
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Ai, right.
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I was watching YouTube this morning, going through YouTube this morning, and I don't know, there was a dozen videos that said use AI to make a million dollar solution.
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Make a million dollars a month.
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There aren't like all this raw.
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Why didn't y'all just do that?
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This is actually, I love this question.
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So, AI.
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Ai is only as smart as what you trained it on, and I think there's a lot of misinformation out there.
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So now, like it just has the potential to just make me feel really confident about being wrong.
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You can even ask a question.
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Let's just take one of my favorite moments in construction is in a post-construction meeting, when you get to go through and hear about all the dumb stuff that you wish you never did.
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But you do it so that you can at least make your pain like mean something, if I can share.
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Hey, man, I was an idiot and I didn't call him for my special inspection and the concrete didn't spec out and we were like or whatever didn't hit its strength, we had to rip it all out, or like another one where we did a remodel and we should have.
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I don't know.
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Actually, jesse, do you come from the plumbing background, if I remember?
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Yes, sir, yeah, okay, we remodeled this building I think it was built in like the 70s or something and we never took the time to actually camera all the lines and I think they were originally built like cast iron lines for something.
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And we get going and the plumbing system starts to fail.
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And we weren't.
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I think we were probably man, I don't know.
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I mean, finishes were in, like walls were painted and we were starting to detect like leaks in the system or something.
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It was just a slab on grade type building.
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So next thing I know I'm seeing invoices for a little like mini excavator that can fit down a hallway and we're tearing up LVT and concrete floors and we're basically re-plumbing your underground.
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So the point being is just learning from all of the mistakes is kind of I guess I don't know where I'm going with this Otherwise it's a great story.
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It's just fun to tell about all the dumb stuff you've done and you wish you wouldn't have done it.
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But I think when that starts to kind of build its way into our product and thinking about okay, ai, I think it would have given me probably a response of okay, just what would be?
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How do I apply AI to that?
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I don't even know how to play AI to dig in a hole, actually, jesse.
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I think that's the big chunk of it.
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I'm learning how to leverage AI more and more in content production and stuff, but what I don't get is the value, the wisdom and experience that comes from like doing the damn thing, and the wisdom and experience comes from screwing it up.
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I mean, if I were to use AI to produce whatever and it doesn't work, I have no idea how to fix it or where to even start troubleshooting.
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Yeah, that's so true From a JD use it in a building perspective, but I'm talking about it from an accounting perspective.
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Ai can.
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It's a powerful tool and it can accomplish a lot.
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I don't want to discredit its abilities, but when I go in and open up a set of books and I start looking through things based on my failures to notice and see things from the past, I know what I'm looking for and I can see patterns.
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I can see histories.
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I can see things that you're again.
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You can have AI enhance those capabilities.
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But if you think that you can have AI just do it for you and you can go back to not having any experience, like we're setting ourselves up for a world of hurt, thinking that AI can take over any job that requires a little bit of help.
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I think the best word to use in association with AI is empowerment.
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Yeah, like I'm empowered now to output a lot more, like I get a lot more tasks done.
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Or like I can get a lot more tasks done, like I can ask a good question and get some good direction on where to start going, thanks to AI.
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So don't get me wrong.
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I mean, like I'm using chat GPT every day.
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Like everyone teases me.
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I'm like dude, just ask chat GPT.
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So we're doing our design right now for our accounting and it's really nerdy stuff.
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Hey, like what is the exact journal entry that I should make sure that we should use when booking a customer credit memo and a vendor credit?
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Should I use a contra asset account or should I use, you know, whatever, what are my options?
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What are people going to be thinking?
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And instead of me going spending an hour just surfing around different sites, in that moment, like I was empowered to make a good design decision in a product, and so I don't think that our expectation should be that we're going to be able to remove people from like an industry, at least that relies on relationships, like this is a relationship driven industry.
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Technically, we're like we.
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We're building technology, but the technology is intended to strengthen relationships is the way I like to think about it.
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Yeah, you know, this is a stab at all my PM project manager friends out there, because in Jesse land there is a delineation there's a project manager, there's a project mangler and then there's a project administrator.
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There's a project mangler and then there's a project administrator.
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The project mangler we already know they just screw everything up, piss everybody off like they don't really help project administrator all they're doing is processing pay apps and submit like they're just processing paperwork.
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Right, project manager actually has the skills of influence and relationships and as AI continues to get stronger and we learn how to leverage it or become more empowered by it, those scrub project administrators are going to be obsolete.
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We're not going to need them because I believe AI, and that's not just in the project manager space or position, I should say in construction.
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But what I think is going to happen is, more and more, the abilities to communicate, to listen, to build meaningful relationships is going to become extremely valuable, because the people that can't do it are going to be sitting on the curb.
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They're going to be on the bench.
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What do y'all think about that?
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Yeah, that's an interesting thing when I think of AI.
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And a hundred years ago, when all of us were in school, what was the big thing?
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Well, it was the calculator.
00:19:10.923 --> 00:19:13.856
Right, we were using calculators to do stuff.
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And the teachers were like, hey, you don't have, you're not going to have a calculator in your pocket when it comes time to calculate.
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Well, we have calculators in our pocket and kind of backpedaling a little bit on my ai.
00:19:27.780 --> 00:19:35.834
There's the work that is numerical by nature and quantitative by nature.
00:19:35.834 --> 00:19:40.912
That's the first stop is where you say, yep, ai can get involved here.
00:19:40.912 --> 00:19:43.862
I think about ai application in control core all the time.
00:19:43.862 --> 00:19:44.364
Where?
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Where does it make the most sense?
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And it's wherever there's quantitative data that is consistently being input Qualitative data.
00:19:52.904 --> 00:20:10.068
So when we're talking about your project manager the guy that's actually good at building relationships unless he's going to be a droid from Star Wars, c-3po you're just not going to we're a long ways away from AI having a relationship building personality.
00:20:10.068 --> 00:20:11.712
I don't know if that'll ever happen.
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I think one thing that we could hopefully expect is those that are in, maybe some of those in our organization.
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I call them project coordinators and my hope is, with the help of AI and good technology, we're building bandwidth for those individuals to where they can cover more ground.
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But, more importantly, they're in like a kind of an exposure environment in that stage of their development, to where they're being exposed to submittals, rfis, the cadence of the industry, the issues that come up, the things that maybe the PM's dealing with on a regular basis, and what maybe that hopefully turns into is that these are just good.
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These are not permanent positions.
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They're growth positions that allow for the next generation of good quality project managers as technology improves.
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One of the byproducts benefits is that we find that we can finally keep up and do more with less, less people, less personnel, and we're able to invest in the next generation of good quality PMs and good teammates.
00:21:15.567 --> 00:21:18.292
So, yeah, there's two ways to look at that.
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In one way, I don't want to be completely replaced, because we need people to have a good, safe training ground.
00:21:24.090 --> 00:21:31.880
Oh, yeah, yeah, I think.
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Before the replacement and reduction happens, what I am strategically focused on is finding leaders that understand the value and are committed to developing their people.
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I 100% believe there's a bigger number out there than is obvious, but we can't see them because they're drowning in bullshit busy work, processing information, processing data, like just crap that technology can handle for us.
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And when we get technology, design it appropriately so that it gives them the bandwidth to develop the next generation.
00:22:04.670 --> 00:22:07.541
That's when now we're cooking with fire, right.
00:22:07.561 --> 00:22:08.443
Yeah, that's.
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exciting, there's a lot of people that have that in them.
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They have the capability to train and develop, but they don't have the bandwidth because they're putting freaking invoices in a binder.