Dec. 5, 2024

Craig Gauvreau on Transforming Safety Culture through Leadership

What happens when a former Canadian Army sergeant takes his military precision and applies it to the world of safety consulting? Craig, our distinguished guest and founder of Keep Safe Consulting, joins us to share his transformative journey from high-pressure military operations to empowering workplaces with a people-first safety culture. His fascinating story of evolving from instructing mountaineers to advising industrial leaders is sure to captivate anyone interested in real-world applications of leadership and safety.

Craig unpacks the pivotal role safety professionals play in shaping organizational culture and the vital shift from a compliance-driven approach to one that prioritizes human well-being. Through his experiences in high-stakes rescue operations and the oil field industrial sector, we explore the nuances of leadership that genuinely cares for employees. Craig's insights shed light on navigating the complexities of safety management, challenging the traditional norms and advocating for a collaborative environment where every worker's voice is heard and respected.

Listeners will gain a fresh perspective on the intersection of leadership, safety, and cultural change, as Craig discusses the common pitfalls of compliance-focused strategies and the empowering potential of personalized safety measures. From addressing imposter syndrome to leveraging personal stories as a means of fostering genuine connection in the workplace, this episode promises to inspire safety professionals and leaders alike to champion a safer, more supportive work environment. Don't miss this deep dive into the art of balancing discipline with freedom and the critical importance of proactive partnership in risk management.

Connect with Craig at:
https://www.linkedin.com/in/craig-gauvreau-crsp-7469b142/
https://keep-safe.ca/

Visit the website and let me know what you would miss if the Podcast were to go away:
https://www.depthbuilder.com/

Get on the path to Becoming the Promise You are Intended to Be
https://www.depthbuilder.com/books

Chapters

00:00 - Influencing Safety Culture and Risk Management

04:03 - Military Experience and Transition to Safety

07:51 - Leadership and Safety in Transition

18:08 - Personalizing Safety in Leadership

31:22 - Leadership vs Compliance in Safety

36:11 - Compliance vs. Culture in Safety

42:46 - Safety Professional Critique vs Help

Transcript
WEBVTT

00:00:00.020 --> 00:00:02.827
Safety is not about rules and injury rates.

00:00:02.827 --> 00:00:03.951
It's about making it personal.

00:00:03.951 --> 00:00:09.228
There's no such thing as zero risk, so you've got to manage it to the point where you can deal with it.

00:00:09.300 --> 00:00:22.234
The way I categorize it is there's the safety professionals that are compliance focused yeah, and then there's the minority, the super tiny, teeny tiny number of safety professionals that are people focused.

00:00:25.140 --> 00:00:38.606
If you're going to be compliance focused, you're always going to be in the passenger seat on influencing the culture, because you're going to be the one getting influenced, versus in the driver's seat and influencing the work environment as a safety professional you have.

00:00:38.966 --> 00:00:56.531
I believe you have the ultimate platform to influence the business, to influence the leaders in their way they think and the decisions that they make in supporting the people, and you have a direct, no holds barred access to every level of the organization.

00:00:56.531 --> 00:01:02.921
What is going on?

00:01:02.921 --> 00:01:04.283
L&m family?

00:01:04.283 --> 00:01:19.376
I'm a pretty fortunate guy and that fortune I get to share with the family here I'm getting to introduce to you and learn more about Mr Craig, international safety superstar.

00:01:19.376 --> 00:01:24.823
Okay, I connected with Craig on the LinkedIn.

00:01:24.823 --> 00:01:38.655
He posts a really thought-provoking, straight-up, real perspective about safety and, more importantly, about human beings, which is what, of course, sparked me to say, hey, I need to reach out to this man and see what we can do.

00:01:38.655 --> 00:01:40.816
He's the founder of Keep Safe Consulting.

00:01:40.816 --> 00:01:44.947
He served in the Canadian Army, so he's no slouch.

00:01:44.947 --> 00:01:49.066
He's another baller we got we're lucky here, we got ballers on the show all the time.

00:01:49.647 --> 00:01:53.981
Studied at the University of Alberta, published author.

00:01:53.981 --> 00:01:55.525
He published Influence.

00:01:55.525 --> 00:01:59.212
It's Leadership and Safety at the Sharp End.

00:01:59.212 --> 00:02:03.948
There it is, yes, and I got questions about that title because I love it.

00:02:03.948 --> 00:02:24.206
I think it kind of reminded me of the Depth Builder logo here and if this is your first time here, you are listening to the Learnings and Missteps podcast, where you get to see how real people just like you are sharing their gifts and talents to leave this world better than they found it.

00:02:24.206 --> 00:02:28.944
I'm Jesse and we are going to get to know Mr Craig.

00:02:28.944 --> 00:02:31.349
Mr Craig, how are you doing good?

00:02:31.349 --> 00:02:32.472
Sir, I'm doing good.

00:02:32.472 --> 00:02:37.147
So, before we hit record, you kind of spilled the beans.

00:02:37.147 --> 00:02:38.150
You're in the hotels.

00:02:38.189 --> 00:02:43.008
You're a road warrior traveling all over Canada, I'm assuming, mostly.

00:02:43.048 --> 00:02:43.689
Western Canada.

00:02:43.689 --> 00:02:45.092
Lately it's been Alberta.

00:02:45.092 --> 00:02:47.842
That's big enough, right.

00:02:48.604 --> 00:02:51.330
That's plenty big, I think.

00:02:51.330 --> 00:02:57.850
Being from the States, it's hard for me to understand how big it is, except now I've got super cool friends in Canada.

00:02:57.950 --> 00:02:58.512
Alberta's like.

00:02:58.512 --> 00:03:03.991
It's like Canada's Texas, ah there we go, it's all of oil and gas and it's a big province.

00:03:03.991 --> 00:03:07.063
I drove up here to Fort Saskatchewan, north of Edmonton.

00:03:07.063 --> 00:03:11.554
It's, I think, 680 kilometers from my home, so 300 miles.

00:03:12.219 --> 00:03:14.129
Oh, that's a nice drive and you drove up that way.

00:03:14.330 --> 00:03:17.382
Yeah, I drove this time I did my vehicle for the job set Matt.

00:03:17.822 --> 00:03:21.467
Yeah yeah, I appreciate you making the time to squeeze us in.

00:03:21.467 --> 00:03:23.509
I got a softball of a question.

00:03:23.509 --> 00:03:27.955
Craig Sure, how do you define safety?

00:03:29.180 --> 00:03:30.143
Oh, that's a tough one.

00:03:30.143 --> 00:03:31.627
That shouldn't be tough, right?

00:03:31.627 --> 00:03:38.390
You're just managing risk Instead of saying, ah, no injuries, that's a given, but safety is just managing the risk.

00:03:39.051 --> 00:03:40.883
Yeah, that's it, really, that's it Okay.

00:03:40.883 --> 00:03:55.171
So when we hear risk, my, my brain says exposure, like people exposing their bodies, their limbs, their eyes to damage, and so safety is minimizing that exposure.

00:03:55.753 --> 00:03:58.286
yeah exposure is part of it.

00:03:58.286 --> 00:04:03.243
The longer you're exposed, your chances of having something go wrong right there it increases the risk.

00:04:03.344 --> 00:04:08.193
Yeah, got it got, and so I mentioned that you served in the Canadian Army.

00:04:08.193 --> 00:04:12.852
I also know that you did some mountaineering.

00:04:12.852 --> 00:04:14.585
Did you do that when you were in the Army?

00:04:14.585 --> 00:04:15.067
In the Army?

00:04:15.086 --> 00:04:17.858
yeah, it's kind of how I got into the safety role.

00:04:17.858 --> 00:04:20.108
I was a soldier, so I was in the infantry.

00:04:20.108 --> 00:04:27.129
When I left the Army I was a sergeant an infantry sergeant and the last couple of years in the summers I was a mountaineering instructor.

00:04:27.129 --> 00:04:29.213
We got the Rockies right out our back door.

00:04:29.213 --> 00:04:29.994
We did a lot of that.

00:04:29.994 --> 00:04:39.396
And when I left the Army one of the things I started doing was teaching high-angle rescue and confined space entry rope, technical rescue stuff in gas plants and refineries.

00:04:39.396 --> 00:04:44.509
So I kind of got into the safety field through training.

00:04:44.990 --> 00:04:47.226
Okay, so and so what's mountaineering?

00:04:47.226 --> 00:04:53.353
Because my simple mind says I crawled up a mountain one day, so I was doing mountaineering.

00:04:53.353 --> 00:04:55.047
But it's probably not that simple.

00:04:55.047 --> 00:04:56.564
There's some more complexities to it.

00:04:56.564 --> 00:04:57.910
Yeah, oh, yeah, yeah.

00:04:58.420 --> 00:05:06.009
We were doing rock face climbing and we did cut it quite a few rescues of people that got into bad positions where they didn't know how to get out of.

00:05:06.009 --> 00:05:10.129
So we did a lot of ice work and crevasse rescue and stuff like that.

00:05:10.899 --> 00:05:16.927
Okay, so in the rescue, that wasn't like you jumping on a walkie-talkie and calling in a helicopter.

00:05:16.927 --> 00:05:21.771
What all do you do as a mountaineer when you're rescuing somebody?

00:05:21.771 --> 00:05:26.973
Because that sounds like intense, amazing and also maybe scary.

00:05:27.399 --> 00:05:28.464
Oh, potentially scary.

00:05:28.464 --> 00:05:45.505
Yeah, you're rappelling down on a rope line to somebody who's either fallen or they're stuck on a mountain where they oh, this is too hard now I don't know what to do, so rappel down on ropes and then sometimes haul them back up or keep going down, lowering them down Crevasse rescue, you're pulling them out of there.

00:05:45.505 --> 00:05:51.509
You've got two sheets of ice and they're in the middle here and you're going down to get them.

00:05:51.509 --> 00:05:54.216
Yeah, that's quite a deal.

00:05:54.699 --> 00:05:58.622
Yeah, I can only imagine it's all technical stuff, if you think of the movie Cliffhanger, that stuff.

00:05:59.362 --> 00:06:02.464
Yeah, okay With Stallone that was a good one.

00:06:02.464 --> 00:06:04.625
Yeah, okay, with Stallone, that was a good one.

00:06:04.625 --> 00:06:16.014
You were doing that in the Canadian Army and then you got into training for confined space entry and rescue Yep Because of the connection between the skill set you built in.

00:06:16.194 --> 00:06:16.675
Mountaineer.

00:06:16.675 --> 00:06:17.894
It was so transferable.

00:06:17.894 --> 00:06:21.117
It was all knots and ropes and carabiners and harnesses.

00:06:29.220 --> 00:06:30.380
You're exposed to height.

00:06:30.380 --> 00:06:32.461
In a commercial setting it might be a window washer on a skyscraper.

00:06:32.461 --> 00:06:33.723
You got to go get them because he's in a tough spot.

00:06:33.723 --> 00:06:34.944
Yeah, oh man, I bet that guy wasn't happy if he was stuck.

00:06:34.963 --> 00:06:36.064
I've never been in it, okay.

00:06:36.064 --> 00:06:49.035
So then my guess is this Mr Craig, mr Young Teenage did not decide he was going to be a published author and run his own safety consulting firm.

00:06:49.035 --> 00:06:50.937
It just kind of happened.

00:06:50.937 --> 00:06:51.817
Is that accurate?

00:06:51.817 --> 00:06:55.100
Yeah, that's a fair statement.

00:06:55.100 --> 00:06:55.442
Yep, yeah, okay.

00:06:55.442 --> 00:07:01.831
So what was originally when you were mapping out your life through high school and post high school?

00:07:01.831 --> 00:07:03.093
What was the plan?

00:07:03.093 --> 00:07:04.975
What direction were you headed?

00:07:05.620 --> 00:07:08.553
I for some reason always had an interest in the army, in the military.

00:07:08.553 --> 00:07:10.521
My parents were both in the Air Force.

00:07:10.521 --> 00:07:14.290
That's how they met, so there was a bit of a connection there.

00:07:14.290 --> 00:07:18.348
And I met my wife when I was in the army and I was going to be a lifer.

00:07:18.348 --> 00:07:22.244
I was going to be a soldier right to the end, but then I became a dad.

00:07:22.244 --> 00:07:24.848
So that kind of changed things Got it.

00:07:24.848 --> 00:07:28.514
I was in my late 20s almost 30, when I decided I was going to make a change.

00:07:28.514 --> 00:07:35.391
We had two little kids at the time and I thought you know, my kids didn't even like talking to me if they saw me packing away my stuff.

00:07:36.341 --> 00:07:38.543
Because, back then when I packed up my gear to go.

00:07:38.543 --> 00:07:39.704
I was gone for months, ah.

00:07:40.125 --> 00:07:41.586
Yeah, yeah.

00:07:41.586 --> 00:07:49.435
So they let you know like we don't like it that you're leaving us, like just go away, be gone, do it again yeah.

00:07:51.062 --> 00:07:53.639
I thought I would try and make a change while I was young enough to do it.

00:07:53.639 --> 00:08:00.910
I tried a couple of things that didn't pan out, because I assume the military is like this anywhere you go in as a young kid and it's a lifestyle, not a job.

00:08:00.910 --> 00:08:21.208
So, transitioning out, the military is really good at bringing young people in, molding them, and they're not so good at sending them the other way, which, of course, is why we have so many problems with our vets both in the us and canada, all over the world right yes, yes, yes, yes, like re-entry into civilian life is not yeah.

00:08:21.567 --> 00:08:23.901
So the first couple things you try, it doesn't work out.

00:08:23.901 --> 00:08:27.565
And then a guy I knew was looking for an instructor for high angle rescue.

00:08:27.565 --> 00:08:33.529
He knew I was looking for something and that's kind of how it connected, yeah yeah.

00:08:33.910 --> 00:08:35.975
So what was that like?

00:08:35.975 --> 00:08:37.600
Getting out of the military?

00:08:37.600 --> 00:08:43.455
Pretty structured, pretty clear chain of command, pretty clear expectations.

00:08:43.455 --> 00:08:47.323
I'm assuming I've never been in the military coming into civilian life.

00:08:47.323 --> 00:08:48.647
Was that shocking?

00:08:49.369 --> 00:08:53.666
I was scared for sure, because not only do you have all that structure, you're pretty protected too, right, you know.

00:08:53.666 --> 00:08:55.129
You know what you got to do, you know.

00:08:55.129 --> 00:09:01.591
But I don't know if it was shocking it was, it was different.

00:09:01.591 --> 00:09:08.277
You heard that phrase beat 50 of the people, but just showing up, well, you probably beat 80 of them if you show up on time.

00:09:08.277 --> 00:09:17.432
And, of course, in the army, hey, you better be on time, right, yeah, yeah.

00:09:17.432 --> 00:09:21.280
So, and I heard this the other day and it was, it was brilliant.

00:09:21.280 --> 00:09:21.600
Do you know?

00:09:21.600 --> 00:09:22.380
Jocko welling Willinkas?

00:09:22.380 --> 00:09:23.542
Oh, yeah, yeah.

00:09:25.703 --> 00:09:43.416
But before we go there we're going to do the L&M family member shout out, and this one goes to Mr Angel, who I got to meet as a construction management student at UTSA, did a little shindig over there with my mentor and friend, mike Hyman.

00:09:44.135 --> 00:09:59.130
Angel says this he said this event helped me realize and remember how important it is to allow others to critically think for themselves rather than clipping their wings, as you said.

00:09:59.130 --> 00:10:13.374
We can wonder why we are not soaring with the eagles and surrounded with turkeys when we become the solutionizer, as a leader that is always giving unsolicited advice and solutions to every problem.

00:10:13.374 --> 00:10:29.404
Angel, I'm glad that stuck with you, because it was a problem I had for most of my career never giving my people the space to leverage their autonomy, their agency and their critical thinking, because I was always giving them answers.

00:10:29.404 --> 00:10:34.644
So folks give Mr Angel a shout out and also, when you get a chance, leave a comment.

00:10:34.644 --> 00:10:47.253
Leave a five-star review or a three-star review, whichever makes most sense to you, but when you leave me the comments, that's the ultimate, because then I get to shout you out and I actually know that somebody is listening just besides me.

00:10:49.921 --> 00:10:53.851
So he had a phrase there where he said discipline equals freedom, right, yep?

00:10:53.851 --> 00:11:02.955
And I think that's a good way to deal with when you come out of the structure of the army, because the discipline gives you the flexibility to do what you need to do.

00:11:02.955 --> 00:11:08.167
It allows you to try stuff and we've done some stuff, so you got a little bit of courage as well.

00:11:08.167 --> 00:11:10.351
You know, to try stuff you haven't done.

00:11:10.351 --> 00:11:13.889
I think that's a perfect fitting.

00:11:13.889 --> 00:11:16.427
Discipline equals freedom, yeah.

00:11:17.139 --> 00:11:20.557
And the phrase is a little counterintuitive, right?

00:11:20.557 --> 00:11:29.423
Oh yeah, sometimes, discipline being this rigid, how should say caste situation, yeah, but it's really not no, no it's?

00:11:29.423 --> 00:11:35.634
It sets the conditions to be free and grow and learn and experiment and try.

00:11:35.634 --> 00:11:37.741
Yeah, I wish I knew that back in my 20s.

00:11:37.881 --> 00:11:42.388
Oh right, I'm glad I didn't have an ip iPhone in the internet when I was 20.

00:11:45.732 --> 00:11:52.510
So, speaking of the iPhones in the internet, I mentioned it at the introduction that you and I connected via LinkedIn.

00:11:52.510 --> 00:11:53.801
What was that like?

00:11:53.801 --> 00:12:00.510
What led you to begin posting and engaging on social media?

00:12:00.510 --> 00:12:01.873
That's a good question.

00:12:03.115 --> 00:12:05.788
Yeah, going back to that idea of discipline equals freedom.

00:12:05.788 --> 00:12:15.785
I was surprised I could get up and give a speech, presentation, training, and when I went to write my book I felt I had some imposter syndrome.

00:12:15.785 --> 00:12:28.208
Right, the only way to get over that is to get doing it and do more of it, because I know I really believe what I've been posting, because it challenges the status quo a little bit.

00:12:28.208 --> 00:12:37.788
So it's one thing to get up in front of a group of people and speak, but you start posting and putting it out there and it's out there for the world to see and it's out there forever.

00:12:37.788 --> 00:12:39.926
But I was surprised.

00:12:39.926 --> 00:12:40.822
I did not expect.

00:12:40.822 --> 00:12:42.528
Where did that imposter syndrome come from?

00:12:42.528 --> 00:12:43.581
Look over here, needle it.

00:12:43.581 --> 00:12:45.163
Hey, what if they don't like it?

00:12:45.163 --> 00:12:54.956
And so you just start posting and then you get some people saying, hey, yeah, spot on, thanks for saying this and for bringing it up, and that kind of thing.

00:12:54.956 --> 00:13:01.503
And so I want to, as I transition, I do a lot of site work, which is good.

00:13:01.503 --> 00:13:05.789
There's a lot of safety speakers who aren't doing so much site work and they disconnected from their same.

00:13:05.789 --> 00:13:08.914
With writers, they get disconnected from the people they're trying to influence.

00:13:08.914 --> 00:13:12.403
Now I do, probably in my business I do.

00:13:12.403 --> 00:13:18.735
Probably 80 to 90% of my business revenue is from doing site work out in these construction projects.

00:13:18.735 --> 00:13:24.381
Currently my clientele is all oil field industrial construction, is all oil field industrial construction.

00:13:24.402 --> 00:13:32.732
And what I'm hoping to do is with the book and again, why I publish so much on LinkedIn is to start doing leadership workshops for the front line.

00:13:32.732 --> 00:13:34.395
That's kind of my target audience.

00:13:34.395 --> 00:13:43.990
That's why the subtitle in the book is it's Leadership and Safety at the Sharp End, because we've got there's some excellent leadership workshops and stuff out there.

00:13:43.990 --> 00:13:49.212
But their target audience seems to be middle management, upper management and you know what.

00:13:49.212 --> 00:13:55.048
And we often in industry and I think it's in all industries we kind of set people up to fail.

00:13:55.048 --> 00:14:03.626
When we take a guy or a girl who's excellent at their craft, hey, we're going to make that the supervisor Boom, we move them up to the supervisor, give them no training.

00:14:03.626 --> 00:14:04.629
They fail dismally.

00:14:04.629 --> 00:14:11.562
So I want to start doing some of that.

00:14:11.581 --> 00:14:14.229
The book is written as a bit of a hand guide, more than just a lecture or anecdotes and stuff.

00:14:14.229 --> 00:14:18.024
It's got stories in it but it's got exercises in it and so nice.

00:14:18.024 --> 00:14:23.466
My plan is to use that and do some half day or one day workshops and do some follow-up.

00:14:23.466 --> 00:14:30.125
I think that's also a missing link with people that take some leadership workshops, especially new leaders there's no follow-up afterwards.

00:14:30.125 --> 00:14:41.826
Some coaching and that was, I think, one of the biggest things I got out of the army was when you take a leadership course and you move off to the back to the unit, there's always somebody coaching you To continue the thread of that learning.

00:14:41.826 --> 00:14:52.488
Yeah, exactly, so I'd like to do some of that and then keep doing some job site work so you stay connected with the audience you're trying to influence and then move them along.

00:14:53.481 --> 00:14:56.890
So when you say site work, what does that look like?

00:14:59.461 --> 00:15:01.809
Right now it's up in the oil and gas installations.

00:15:01.809 --> 00:15:08.831
I'm doing some work at a gas plant right now and they're getting ready to drill into a salt cavern and do some cavern storage.

00:15:08.831 --> 00:15:16.822
So instead of having tanks up on the ground, they have these salt caverns that are sealed and they're down 2,000 meters into the ground.

00:15:16.822 --> 00:15:24.369
I was working up at another site further north where they take sulfur, which is a byproduct of processing oil and gas.

00:15:24.369 --> 00:15:25.932
They make it so it's safe to transport.

00:15:25.932 --> 00:15:33.144
It's all industrial construction, some of it's new construction, some of it's modifying an existing facility and that kind of thing.

00:15:33.144 --> 00:15:36.586
I go up and help out with hazard assessments.

00:15:36.586 --> 00:15:39.647
If there's incidents, we do incident investigations see what actually happened.

00:15:39.647 --> 00:15:41.453
I do a lot of coaching.

00:15:41.453 --> 00:15:43.883
Instead of doing safety rules, I work with the supervisors.

00:15:43.883 --> 00:15:51.333
Rules is part of it, but I work with the supervisors on how to be leaders and make their work site safe, so that you're not just doing checkbox.

00:15:51.333 --> 00:15:52.134
Yeah, we've got this.

00:15:54.322 --> 00:16:09.061
We've got that hazard assessment stuff, so what surprises or awakenings have you had?

00:16:09.980 --> 00:16:12.802
in working with leaders and helping them understand their responsibility or contributions to the safety mindset.

00:16:12.802 --> 00:16:16.044
I think some of the most successful work I've had doing that is changing the mindset of being in charge.

00:16:16.044 --> 00:16:23.350
It's not that you're in charge, as you have people under your charge that you have to take care of and make sure they get home.

00:16:24.309 --> 00:16:25.331
So what's the difference?

00:16:25.331 --> 00:16:26.692
I love this.

00:16:27.072 --> 00:16:27.991
You're responsible for them.

00:16:27.991 --> 00:16:30.813
One of the first things to do is I do a lot of talk.

00:16:30.813 --> 00:16:35.336
I even have a chapter in the book about saying stop saying safety is number one, because it's not.

00:16:36.057 --> 00:16:38.501
Oh, whoa, whoa, oh the horse.

00:16:38.884 --> 00:16:40.428
I get a lot of people going what?

00:16:40.428 --> 00:16:52.827
And it's not that you don't want anyone to get hurt, but the company is doing some new construction on an existing facility so they can make more money.

00:16:52.827 --> 00:16:59.466
The contractors got the job so they can make more money, and the workers they do the job so they can pay the rent and fill the mortgage or the freezer.

00:16:59.466 --> 00:17:01.311
And it's okay to say that we're there to make money.

00:17:01.311 --> 00:17:19.666
You got to get past this nonsense of saying safety is number one, because as soon as you say that and schedule's pushed and something goes behind, and then we start eroding that yes, and so I think I have some impact, because a lot of safety people won't say that right, right, oh yeah.

00:17:19.666 --> 00:17:23.155
And when you're the safety guy and you're coming up and you say, stop saying that.

00:17:23.766 --> 00:17:28.497
One of the things I try to say a lot is when you're a leader, you can't talk your way to something you behaved your way into.

00:17:28.497 --> 00:17:31.614
So you've got to get out there and you've got to connect.

00:17:31.614 --> 00:17:34.934
You've got to see what the drivers are with your workers and see what's going on with their head.

00:17:34.934 --> 00:17:37.028
Have they got a sick one at home?

00:17:37.028 --> 00:17:38.011
Are they present?

00:17:38.011 --> 00:17:45.506
Right, yep, right, yep.

00:17:45.506 --> 00:17:46.692
So that's what I mean about when they're in your charge.

00:17:46.692 --> 00:17:47.355
Your job is to take care of them.

00:17:47.355 --> 00:17:49.345
You don't have to teach them how to be a pipe fitter, a welder, an electrician or a plumber.

00:17:49.345 --> 00:17:50.607
They are already there.

00:17:50.607 --> 00:17:51.609
They're the craftsmen.

00:17:51.609 --> 00:17:53.013
Just get out of their way.

00:17:53.013 --> 00:17:54.497
Let them get to it.

00:17:54.497 --> 00:17:58.269
Break down the barriers so they can get their work done right.

00:17:58.349 --> 00:18:10.816
Yes, so I heard the heard one friend of mine say here's the deal my teams install teams out there, the vehicles on the road and they need to get to where we need to get.

00:18:10.816 --> 00:18:16.576
My job as a manager and leader on the job site is to make sure they have all green lights.

00:18:16.576 --> 00:18:26.440
I was like, dude, yes, clear the road for them and let them do it and make sure you're taking care of them.

00:18:26.440 --> 00:18:39.029
Yeah, and I think for me, like that the idea, because I spent a little bit of time as a safety professional like super small period of time and I asked myself the question of, like, what is safety?

00:18:39.029 --> 00:18:39.871
How do I define safety?

00:18:39.871 --> 00:18:41.733
Safety, how do I define safety?

00:18:41.733 --> 00:19:02.010
And I could only come up with it's taking care of people, being responsible for the people in my charge, to use your language right, being responsible for them and to them, to facilitate them doing what they needed to do and not getting hurt or injured or any yeah, like that's a given right.

00:19:02.070 --> 00:19:06.991
You want to make sure everyone gets home and not hurt and there was some jingle in their pocket.

00:19:06.991 --> 00:19:09.445
But those are given Safety.

00:19:09.445 --> 00:19:11.751
It's when you hear it.

00:19:11.751 --> 00:19:15.191
It's often no, we've got rules and stuff and we do for sure.

00:19:15.191 --> 00:19:17.413
But it's not about that, it's about the people.

00:19:18.045 --> 00:19:19.366
I had a bit of an epiphany.

00:19:19.366 --> 00:19:26.616
I was probably an intermediate safety person by now like experience, wise and knowledge and stuff about seven, eight years into my career.

00:19:26.616 --> 00:19:29.441
I've been doing it for god, 26 years.

00:19:29.441 --> 00:19:36.417
But uh, and I started to to not drink the kool-aid.

00:19:36.417 --> 00:19:55.715
I started questioning things like we would focus on injury rates and I always used used to wonder I don't think Bob the Builder cares whether your frequency rate for your injury is 0.1 for 100,000 man hours, but he probably cares about his friend Joe who might get hurt.

00:19:55.715 --> 00:20:07.434
So I stopped drinking the Kool-Aid and a turning point for me was this is going to sound crazy, but I was at the company who made five fatalities one year, right, oh my God.

00:20:07.625 --> 00:20:17.487
These job sites were all really remote, like way out into Northern Alberta, Northern Canada, and they were all single vehicle accidents they were.

00:20:17.487 --> 00:20:24.846
These guys were driving to the work sites or from the work sites on their way home and they were all ejected out of the vehicles.

00:20:24.846 --> 00:20:27.814
They were single vehicle rollovers guys tossed out.

00:20:27.814 --> 00:20:31.394
They either hit something or the vehicle hit something when it was rolling over them.

00:20:31.394 --> 00:20:35.448
And three of them were married and a couple of them had kids.

00:20:35.448 --> 00:20:38.335
So we were on this massive campaign.

00:20:38.335 --> 00:20:40.566
A lot of really hard work went into this.

00:20:40.566 --> 00:20:45.877
We had presentations and we were traveling with directors and VPs of the companies.

00:20:45.877 --> 00:20:47.833
It was a big oil and gas service company.

00:20:47.833 --> 00:20:56.415
As the safety guys we were driving these guys around to the different remote work sites and I was up in an area I think it's called Tommy Lakes.

00:20:56.415 --> 00:21:07.613
So if you picture Alberta and British Columbia on the border and then the Northwest Territories up here, like we're up right here, like a snowball's a throw from the Arctic Circle.

00:21:07.673 --> 00:21:10.490
So we're I was just going to say that sounds really cold.

00:21:10.771 --> 00:21:15.913
Oh it was, it was wintertime, we were doing this, and so I get up, we get up there.

00:21:15.913 --> 00:21:17.451
We're supposed to give this presentation.

00:21:17.451 --> 00:21:19.431
Have you ever heard the phrase death by PowerPoint?

00:21:19.431 --> 00:21:26.979
Oh yeah, you takepoint slides and you print them and you're going to review these with an industrial work crew out on a work site.

00:21:26.979 --> 00:21:29.528
It's not going to go well yeah, like, yeah, whatever, man.

00:21:29.567 --> 00:21:34.227
So it's going to be good for my little camping fire I was asked if I could do the presentation.

00:21:34.346 --> 00:21:36.053
I'm outside the crew truck.

00:21:36.053 --> 00:21:44.063
They had one of them suburban one-time crew trucks and they had a crew truck that would go from the work site to the camp, the industrial camp.

00:21:44.063 --> 00:21:46.893
They were staying in and it was like an ugly winter road.

00:21:46.893 --> 00:21:52.594
I wasn't supposed to be doing the presentations, it was the presidents and the vice presidents and directors.

00:21:52.594 --> 00:21:56.190
Oh yeah, but I get up there and this guy says I hate public speaking.

00:21:56.190 --> 00:21:57.133
Can you do this?

00:21:57.133 --> 00:22:03.114
I didn't even look at the presentation because I wasn't going to be speaking.

00:22:03.114 --> 00:22:06.092
Right, right, I'm looking through this PowerPoint.

00:22:06.092 --> 00:22:09.556
I'm going through the slides and thinking, oh, these suck, this is terrible.

00:22:09.556 --> 00:22:12.733
And so it's like death by PowerPoint on steroids.

00:22:12.733 --> 00:22:16.054
Right, I happened to look to my right at the crew truck.

00:22:16.054 --> 00:22:20.750
There's no one in the truck and the seatbelts are all connected, right, so they're clipped in.

00:22:21.030 --> 00:22:22.628
Yeah, and nobody's in the truck.

00:22:22.628 --> 00:22:23.372
Nobody's in the truck.

00:22:27.726 --> 00:22:29.791
So they can get in the truck and they can go where they're going to go.

00:22:29.811 --> 00:22:32.380
They don't have to listen to the dinger of the seatbelt warning right, yeah, okay.

00:22:32.380 --> 00:22:34.105
And they had an ugly winter road.

00:22:34.105 --> 00:22:36.728
There was a ravine on one side and a hill on the other.

00:22:36.728 --> 00:22:39.590
So I just I thought, oh, this is not good.

00:22:40.152 --> 00:22:46.318
I tossed the presentation in the trash on my way into the meeting and I asked the guys how many of you guys wear your seatbelt in the crew truck?

00:22:46.318 --> 00:22:48.981
I said it's okay.

00:22:48.981 --> 00:22:55.326
I said no one's going to be in trouble when I drive from this site down to 50 miles or 80 kilometers to the next site.

00:22:55.326 --> 00:22:58.892
You're going to do what you're going to do anyway, so no one's going to be in trouble.

00:22:58.892 --> 00:23:02.218
I said 15 of you guys are married, 11 of you got kids.

00:23:03.138 --> 00:23:05.548
So I talked about these five guys whose family had to move on.

00:23:05.548 --> 00:23:07.232
I said so here's the deal.

00:23:07.232 --> 00:23:14.157
When you're driving down that road back to camp and you slide off the hill into the ravine, you're at minus 30 degrees.

00:23:14.157 --> 00:23:15.945
You're probably going to die.

00:23:15.945 --> 00:23:21.589
I said if you're okay with somebody else raising your kids and and sleeping with your wife, don't put your seatbelt on.

00:23:21.589 --> 00:23:28.134
Oh, wow, yeah.

00:23:28.134 --> 00:23:29.375
So that was an epiphany.

00:23:29.375 --> 00:23:34.618
The reason I say it was an epiphany for me was I had a couple guys go Craig, you're an asshole?

00:23:34.618 --> 00:23:38.561
I said maybe, but that's the reality of it.

00:23:38.561 --> 00:23:39.982
Yes, and he goes.

00:23:39.982 --> 00:23:41.346
No, I said thanks for it.

00:23:41.346 --> 00:23:42.348
I never looked at my safety that way.

00:23:42.348 --> 00:23:51.251
I always looked at as a rule and management's telling us this, doing that, and so that's when I started thinking safety's not about rules and injury rates.

00:23:51.251 --> 00:23:55.028
It's about making it personal, like there's no such thing as zero risk.

00:23:55.028 --> 00:23:59.726
So you got to manage it to the point where you can deal with it right yeah, yeah.

00:24:00.207 --> 00:24:04.369
So I imagine when you like it was clear, like it clicked.

00:24:04.369 --> 00:24:08.432
You looked in the truck I said, oh, that's the largest contributing factor.

00:24:08.432 --> 00:24:13.517
Here's the reality, if something like they take on the risk.

00:24:13.797 --> 00:24:13.977
Yeah.

00:24:14.196 --> 00:24:19.161
So it became very clearly like, oh duh, and then you forget the PowerPoint.

00:24:19.161 --> 00:24:20.923
They can use that paper for something else.

00:24:20.923 --> 00:24:26.530
Powerpoint, they could use that paper for something else.

00:24:26.530 --> 00:24:27.554
Here's what your decision could create.

00:24:27.554 --> 00:24:28.297
Are you okay with that?

00:24:28.297 --> 00:24:29.240
Bam, two by four between the eyes.

00:24:29.240 --> 00:24:34.632
So in the moment you're like, oh, this, I can really connect with people on a human level.

00:24:34.632 --> 00:24:40.590
And then it sounds like from that point you said, okay, from here forward, this is how I'm going to do it Now.

00:24:40.590 --> 00:24:50.478
Leading up to that, it was the risk assessments, the box checking, the pre-test, safety plans, whatever all of those words out there.

00:24:50.478 --> 00:24:52.766
Yeah, yeah, all the words, yeah, right.

00:24:52.766 --> 00:24:55.571
So all your colleagues were still in that same bucket.

00:24:55.571 --> 00:24:57.215
What was that like?

00:24:57.215 --> 00:24:58.967
Knowing that man, what I?

00:24:58.967 --> 00:25:07.797
My perspective is totally different than what we've been taught, than what we've studied, than what the corporations are completely bought into.

00:25:07.797 --> 00:25:11.231
What was going through your head?

00:25:11.231 --> 00:25:13.290
Did you see friction in?

00:25:13.351 --> 00:25:14.074
your future.

00:25:14.074 --> 00:25:22.372
Yeah, yeah, my boss, at the time, like I said, this was a time when I wasn't so much a novice, I was kind of an intermediate.

00:25:22.372 --> 00:25:26.516
But you're right at that point where you start to question things like does this add value?

00:25:26.516 --> 00:25:29.701
So I would ask questions like they'd come up with an initiative.

00:25:29.701 --> 00:25:33.933
For example, I would say things like does this make it better for the guy out on the tools?

00:25:33.933 --> 00:25:39.432
Hmm, oh, you're being difficult.

00:25:39.432 --> 00:25:42.112
No, no, I want to know.

00:25:42.112 --> 00:26:14.744
Right, no-transcript.

00:26:14.744 --> 00:26:15.567
These guys did good.

00:26:15.567 --> 00:26:16.430
They didn't break nothing.

00:26:16.430 --> 00:26:18.715
The ruts from the tires are like up to my knees.

00:26:18.715 --> 00:26:20.367
It's impressive that they could do this.

00:26:20.367 --> 00:26:28.347
So they were busy when I, when I got there, I introduced myself to the supervisor and I said, well, I'll go do a couple of things I got to do and maybe we could talk to the crew afterward.

00:26:28.367 --> 00:26:35.459
It was funny, you remember, in those situations where the mud's picking up on your boots and your boots are getting heavier and heavier.

00:26:35.459 --> 00:26:48.265
I was walking between the two buildings and there was a cable going from one to the other like a bonding cable, tried to step over it and my boot hit it and I thought, oh, here we go, I'm gonna fall into the mud and the safety guy's got a face full of mud.

00:26:48.265 --> 00:26:54.198
But when my boot hit the cable it came out of the connection.

00:26:54.198 --> 00:26:55.961
So I thought, oh, oh.

00:26:55.961 --> 00:26:59.590
So I I went around and checked all the connections and I went to the supervisor.

00:27:00.492 --> 00:27:10.731
And this supervisor, he was your quintessential tough, not oil field or construction guy, like whatever's in here is coming out here and there's no filter and it's going to have a few expletives.

00:27:10.731 --> 00:27:14.692
So I asked him.

00:27:14.692 --> 00:27:17.413
I said, hey, I can go and fix the connections.

00:27:17.413 --> 00:27:19.268
The bonding connections are all loose.

00:27:19.268 --> 00:27:20.150
You guys are busy.

00:27:20.150 --> 00:27:21.352
Oh, I'll tighten them.

00:27:21.352 --> 00:27:23.556
And he looks at me like what I.

00:27:23.556 --> 00:27:24.838
Actions are all loose, you guys are busy, I'll tighten them.

00:27:24.838 --> 00:27:26.280
And he looks at me like what I said?

00:27:26.280 --> 00:27:27.063
I can't find the wrench, so I need to.

00:27:27.063 --> 00:27:28.125
I'll tighten them up, can you get?

00:27:28.144 --> 00:27:28.244
rid.

00:27:28.244 --> 00:27:30.913
Yeah, you were asking him for a wrench and he's like what the hell?

00:27:31.054 --> 00:27:31.295
Yeah.

00:27:31.295 --> 00:27:42.196
And then I said look, when we have the meeting with the crew, let's talk about static electricity, because we just had a fire on another site where static electricity ignited the rig tanks on a drilling rig.

00:27:42.196 --> 00:27:46.362
The crew had put it out but still it was static electricity that started.

00:27:46.362 --> 00:27:49.894
And I said you guys are pulling pipe out of the well, that's important, right?

00:27:49.894 --> 00:27:51.057
He goes oh, yeah, definitely.

00:27:51.057 --> 00:28:01.307
So we talked to the crew and talked about how static electricity happens and talked about the importance of bonding, like the guys had made the connections, but they just didn't tighten anything down.

00:28:01.307 --> 00:28:05.652
And that supervisor says oh, I had to write a report.

00:28:05.652 --> 00:28:08.894
If there's any deficiencies from an inspection, you would put it on that.

00:28:08.894 --> 00:28:11.617
And this guy he says can I write on this?

00:28:11.617 --> 00:28:14.661
I said, yeah, sure, so he writes.

00:28:14.661 --> 00:28:21.267
It was really.

00:28:21.267 --> 00:28:24.244
It was humbling because he says finally a safety guy that can come to this job site anytime he writes that on the report.

00:28:24.846 --> 00:28:30.107
And then I got thinking, oh, my boss is going to see that he says to me.

00:28:30.127 --> 00:28:32.596
Come on, Craig, we'll take you anytime.

00:28:32.596 --> 00:28:34.556
And your boss didn't say you're doing something wrong.

00:28:35.184 --> 00:28:39.346
It turns out, they kind of got cross-threaded somehow a few times and he says.

00:28:39.346 --> 00:28:41.494
I said, yeah, this ought to be good.

00:28:41.494 --> 00:28:42.670
My boss ain't going to like that.

00:28:42.670 --> 00:28:46.405
He goes, your boss is a freaking asshole.

00:28:46.787 --> 00:28:51.152
And sure enough, a couple of weeks later he sees that and he goes what's this?

00:28:51.152 --> 00:28:53.335
I said hey, I don't know.

00:28:53.335 --> 00:28:54.576
I told him what happened.

00:28:54.576 --> 00:28:59.666
I said maybe you got cross-threaded to this guy, I don't know.

00:28:59.666 --> 00:29:04.165
I said he actually says to me you were just a pushover and you didn't do your job out there.

00:29:04.165 --> 00:29:13.849
I said you can look at it that way, or you can look at it and say maybe, just maybe one of your people had some impact today.

00:29:13.849 --> 00:29:15.473
And then I walked away.

00:29:16.375 --> 00:29:21.093
I was a sergeant in the army, I'm not going to be intimidated by this little right.

00:29:21.093 --> 00:29:32.489
So anyway, the funny story is, as I was walking back clearly annoyed, back to my office, an operations manager that I'd worked with in the past at another company called me.

00:29:32.489 --> 00:29:37.045
He was at a new drilling company, said they're looking for a safety manager oh really.

00:29:37.045 --> 00:29:42.770
And I walked back and gave my resignation, nice.

00:29:42.770 --> 00:29:50.359
And then I became a safety manager and I got to try a lot of the stuff that I talk about as a leader.

00:29:54.704 --> 00:29:58.631
And this one guy I worked with he was a VP, he was the COO of the company.

00:29:58.631 --> 00:30:01.134
His name is Randy Hawkins.

00:30:01.134 --> 00:30:04.500
This was one of my best bosses ever worked for Wow.

00:30:04.500 --> 00:30:13.473
So as the safety manager, I reported to the COO and he said to me I didn't know we could do safety this way.

00:30:13.473 --> 00:30:13.974
This is like excellent.

00:30:13.974 --> 00:30:15.358
I thought we're onto something here.

00:30:15.358 --> 00:30:23.450
So one of the things that led to me writing the book was I'd give speeches and presentations and stuff and a couple of guys go man, you got to write some of this stuff down, craig.

00:30:23.450 --> 00:30:30.474
And I wonder and so that was the beginning of maybe I should look at doing a book, and how would I write a like a book that?

00:30:30.474 --> 00:30:34.690
So it's really more of a book about leadership and influence than it is a safety book.

00:30:34.690 --> 00:30:37.076
It's got a safety theme to it, but that's all.

00:30:37.135 --> 00:30:49.452
Safety is whatever's going to be successful for you as a leader, no matter where you are in the food chain, is going to make you successful, influencing safety, because that's all you're doing is you're influencing.

00:30:49.452 --> 00:30:51.551
We don't need more rules.

00:30:51.551 --> 00:31:05.673
There's lots of those and I think the mistake a lot of people make in the safety field is they go to a tradesman, like a builder or whatever he is, a welder, somebody who's been around a long time, and we make the mistake of trying to tell them how to do their job and their craft.

00:31:06.535 --> 00:31:10.094
Yeah, yeah, you know there's a whole bunch there.

00:31:10.094 --> 00:31:12.534
I applaud you for having the courage to do that.

00:31:12.534 --> 00:31:15.595
And then I think the world just does that right.

00:31:15.595 --> 00:31:20.537
You have this awakening and you have a kind of awesome experience on site.

00:31:20.537 --> 00:31:34.036
You actually helped, like you didn't leave a list of critiques, you helped, got a good note from the site leader, pissed off your boss, got a new job offer.

00:31:34.036 --> 00:31:35.939
It all worked out.

00:31:35.939 --> 00:31:36.619
Oh, it did, yeah.

00:31:36.619 --> 00:31:43.173
But what I think is most important is that you had the courage to say no, I'm going to do it differently.

00:31:43.173 --> 00:31:49.421
Yeah, right, so much so that you had the COO, like saying I didn't know we could do safety this way.

00:31:50.326 --> 00:31:56.519
And in my head there's a distinct difference between compliance, the way I categorize it is.

00:31:56.519 --> 00:32:08.090
There's the safety professionals that are compliance focused yeah, and then there's the minority, the like super tiny, teeny tiny number of safety professionals that are people focused.

00:32:08.090 --> 00:32:09.775
How do we make it better for the people?

00:32:09.775 --> 00:32:13.893
How do we serve the people versus the compliance thing?

00:32:13.893 --> 00:32:16.438
And so I got a question.

00:32:16.438 --> 00:32:18.644
I took some.

00:32:18.644 --> 00:32:26.071
I can't remember some training is a week long safety training, because I was in a safety role and I remember sitting in that training.

00:32:26.071 --> 00:32:27.771
It was about 20-some-odd people.

00:32:27.771 --> 00:32:31.255
I was in Minnesota, kind of close to y'all, and it was colder than I like.

00:32:31.255 --> 00:32:33.653
I don't even know how cold it is up your way.

00:32:34.165 --> 00:32:39.730
Well, I think Minnesota is like south of Saskatchewan and Alberta, so yeah, we get a lot of the same weather, yeah.

00:32:40.433 --> 00:32:46.086
Yeah, so get a lot of the same weather.

00:32:46.086 --> 00:32:48.575
Yeah, yeah, so it was cold and I remember sitting in there and it was me and two other gentlemen.

00:32:48.575 --> 00:32:50.079
We were like the outcasts.

00:32:50.079 --> 00:33:01.954
We were the weirdos that were asking questions about influence and leadership, and the majority of the people in there wanted to know what is the rule, what is the consequence?

00:33:02.576 --> 00:33:05.627
Where is the page that I can cite this violation?

00:33:05.627 --> 00:33:19.661
What's the maximum that we can like super compliance, focus, and me and the other two guys we're talking about different things, about collaborating with the leadership and getting involved hands-on with the trades, and can you do this sort of thing?

00:33:19.661 --> 00:33:22.190
And I'm looking and the rest of the guys are like.

00:33:22.190 --> 00:33:25.771
They're like could y'all please just shut up Because we don't care.

00:33:25.771 --> 00:33:28.732
Anyways, fast forward.

00:33:28.732 --> 00:33:31.133
I'm talking to the guys at lunch and whatever.

00:33:31.133 --> 00:33:35.655
And I'm asking okay, so you're like the head safety guy for your company?

00:33:35.655 --> 00:33:44.733
Yes, and these were all different framing companies, roofing companies, general contract like all construction, almost all of them, with the exception of one.

00:33:44.733 --> 00:33:50.837
One guy was there because he had a pretty damn significant handicap injury.

00:33:51.325 --> 00:33:54.595
And the company said, hey, how about you lead our safety goal?

00:33:54.595 --> 00:33:59.407
Because you got a great story and he did, like his whole attitude change or whatever Everybody else.

00:33:59.407 --> 00:34:02.817
Their boss said, hey, I want you to be the safety guy.

00:34:02.817 --> 00:34:06.115
And they're like the head safety person for the company.

00:34:06.115 --> 00:34:08.867
And so in that moment, this is so.

00:34:08.867 --> 00:34:09.568
Here's my question.

00:34:09.664 --> 00:34:16.400
Like in that moment, what I thought I saw was like my boss when they recruited me.

00:34:16.400 --> 00:34:17.842
They were explicit.

00:34:17.842 --> 00:34:21.480
They said we want you to help us transform our safety culture.

00:34:21.480 --> 00:34:25.411
We want to have a more people-focused experience.

00:34:25.411 --> 00:34:30.121
We want to be less compliance-driven and more people-focused.

00:34:30.121 --> 00:34:32.170
I said, hell, yeah, let's go.

00:34:32.170 --> 00:34:35.980
Everybody, like those other guys that were there.

00:34:35.980 --> 00:34:49.103
Their boss said we need a safety guy because we got to do something to improve our insurance rates and they picked compliance focused people and put them in a safety role.

00:34:49.103 --> 00:34:52.135
So, man, that's a long way to ask the damn question.

00:34:52.135 --> 00:35:13.802
I think, and I'm wondering what your thoughts are like there are so many safety professionals that are 100% singularly focused on filling in the paperwork and checking the boxes and guarding against liability, and I think it's because it's a reflection of what their boss is, the decision makers within the company.

00:35:13.802 --> 00:35:18.840
I think it's a reflection of their view of what safety is and can be.

00:35:18.840 --> 00:35:19.483
What do you think?

00:35:20.331 --> 00:35:21.275
I think you're onto something there.

00:35:21.275 --> 00:35:23.639
Compliance is an easily measurable thing.

00:35:23.639 --> 00:35:26.416
The rules say this and this, or we do this and this.

00:35:26.416 --> 00:35:29.476
Bang Simple, but you're only going to ever.

00:35:29.476 --> 00:35:33.789
You'll never get beyond mediocre if you're focused on compliance.

00:35:34.090 --> 00:35:35.335
Say it again, Craig.

00:35:35.335 --> 00:35:35.958
Say it again.

00:35:37.670 --> 00:35:40.135
Because, if you think of standards, you got a company that's failing.

00:35:40.135 --> 00:35:43.791
They're down here and the rules are bringing you to this level.

00:35:43.791 --> 00:35:48.831
So you're going to compliance and you're going to get there, but you're not going to sustain anything.

00:35:48.831 --> 00:35:50.898
You're going to always be mediocre.

00:35:50.978 --> 00:35:52.121
You're still going to be hurting people.

00:35:52.230 --> 00:35:57.019
You're still going to have rules broken, because if you're compliance focused, you're going to pencil, whip stuff.

00:35:57.019 --> 00:35:59.230
We did all this stuff, boom, let's go to work.

00:35:59.230 --> 00:36:03.360
And so you're kind of playing the short game versus the long game.

00:36:03.360 --> 00:36:04.990
There's always a culture, right.

00:36:04.990 --> 00:36:18.135
But if you're going to be compliance focused, you're always going to be in the passenger seat on influencing the culture, because you're going to be the one getting influenced, versus in the driver's seat and influencing the work environment.

00:36:18.335 --> 00:36:21.382
I hate I have to speak this language but I don't like it.

00:36:21.382 --> 00:36:32.210
There's culture, not safety culture, right, because you're not going to have a really good safety culture on one side with a really bad work environment on the other, or a culture right, it's just going to be bad.

00:36:32.210 --> 00:36:32.652
What's the other one?

00:36:32.652 --> 00:36:33.695
Leader, oh, safety leadership, there's just leadership.

00:36:33.695 --> 00:36:34.237
It's just going to be bad.

00:36:34.237 --> 00:36:34.659
What's the other one?

00:36:34.659 --> 00:36:36.666
Oh, safety leadership, there's just leadership.

00:36:36.666 --> 00:36:39.115
It's not safety leadership, there's leadership.

00:36:39.115 --> 00:36:42.411
But that's the terms we have in the industry, so I use them.

00:36:42.411 --> 00:36:54.755
But really, if you just take a people-focused approach and make sure we've got the guys set up to succeed and taken all the barriers down so they can get their job done, then yeah, we're going to make a difference.

00:36:54.755 --> 00:36:57.644
But if you're compliance focused, you're not going to sustain anything.

00:36:57.644 --> 00:36:59.128
You're going to get too mediocre.

00:36:59.128 --> 00:37:00.152
You're going to stay there.

00:37:00.152 --> 00:37:04.670
You might have a little pocket of excellence every now and again, but you won't sustain it.

00:37:04.670 --> 00:37:05.552
It'll fade back down.

00:37:07.436 --> 00:37:07.978
I love that.

00:37:07.978 --> 00:37:13.474
If you're compliance focused, the best you can expect is mediocre yeah.

00:37:13.494 --> 00:37:23.465
Because if you think of OH&S standards, whether you're in Canada or the US, those rules in OH&S are written because someone got hurt or killed.

00:37:23.465 --> 00:37:25.436
Yep, their minimum Yep.

00:37:25.436 --> 00:37:34.144
So if you're only ever achieving compliance, you're just getting above an injury right, you're going to be mediocre and that's all you're going to achieve.

00:37:34.630 --> 00:37:35.851
It's going to be mediocre and that's all you're going to achieve.

00:37:35.851 --> 00:37:36.869
Is it going to be easy to achieve?

00:37:36.869 --> 00:37:38.574
Yeah, not killing people.

00:37:38.574 --> 00:37:40.804
Wow, that's an accomplishment Like it's not.

00:37:41.425 --> 00:37:41.947
Like we have.

00:37:41.947 --> 00:37:43.552
Oh my goodness, so what's what?

00:37:43.552 --> 00:37:55.224
One of the things that's happened and this is where we need to speak with leaders on is in in just about all industries, we've gotten pretty good at reducing the injury rates and, to some degree, the severity of the injuries.

00:37:55.224 --> 00:37:58.688
Were you ever taught that triangle where you have so many injuries?

00:37:58.748 --> 00:38:03.262
Oh, yeah, yeah, or behaviors would lead to so many things which would eventually lead to fatality.

00:38:04.130 --> 00:38:10.675
If our injury rates are dropping and the severity is dropping, then there should be less fatalities, right?

00:38:10.675 --> 00:38:12.681
Sure, yeah, but there isn't.

00:38:12.681 --> 00:38:17.521
In Canada, like in Alberta, for example, we have the National Day of Mourning every April.

00:38:17.521 --> 00:38:20.614
In the States they call it Workers Memorial Day.

00:38:20.614 --> 00:38:23.081
It's on the same day, it's on the 28th of April.

00:38:23.081 --> 00:38:25.793
Yep, if you look at the numbers.

00:38:25.793 --> 00:38:33.780
So in Alberta, where I'm at, we average 160 work fatality a year and it's been like that for 15 years.

00:38:33.780 --> 00:38:35.690
Maybe 158, 166.

00:38:35.690 --> 00:38:36.289
It's just like that for 15 years.

00:38:36.289 --> 00:38:37.530
Maybe 158, 166.

00:38:37.530 --> 00:38:37.670
It's just like that.

00:38:37.670 --> 00:38:43.119
Across canada, it's been 900 to a thousand workers a year for 15 years.

00:38:43.119 --> 00:38:45.664
In the states, I believe, it's 5 000.

00:38:45.664 --> 00:38:49.277
Your population is what are you?

00:38:49.277 --> 00:38:50.239
300 million people?

00:38:50.239 --> 00:38:52.583
Like canada, we're only 40 million people.

00:38:52.583 --> 00:38:55.155
So, okay, but you can go to any region.

00:38:55.155 --> 00:38:56.851
You can go to the uk, you can go to australia.

00:38:56.851 --> 00:38:57.572
It's the same thing.

00:38:57.572 --> 00:39:04.336
The number is going to be different, but the change is not right, so pretty flatline the number of deaths.

00:39:04.518 --> 00:39:16.498
It's been flatlined, and so you would think if that triangle is actually true, we would have that number should come down, but there's a gap there somehow, and so we need to get better at reducing the fatalities.

00:39:16.498 --> 00:39:26.143
One of the things that's happened recently this has never happened before, at least on record is in Alberta occupational cancer is now one of the number one killers.

00:39:26.143 --> 00:39:28.858
It's like asbestos and stuff like that.

00:39:28.858 --> 00:39:34.458
So I got looking at that when Canada was in Afghanistan with the American military, we were there what?

00:39:34.458 --> 00:39:35.762
20 years, Something like that.

00:39:35.762 --> 00:39:43.755
In the time that Canada was there, we lost 128 soldiers in combat In combat In combat 128 in 11 years.

00:39:43.755 --> 00:39:46.097
We have 160 in construction.

00:39:46.250 --> 00:39:48.257
It's going to work every year.

00:39:48.257 --> 00:39:50.594
So, craig, well, first L&M family.

00:39:50.594 --> 00:39:57.273
You don't have to be a safety professional to appreciate what Craig is talking about, because he's talking about.

00:39:57.273 --> 00:40:01.599
You already said it right you took not safety leadership, it's leadership.

00:40:01.599 --> 00:40:04.210
It's not safety culture, it's culture.

00:40:04.210 --> 00:40:09.862
If you're only focused on compliance, the best you're going to achieve is mediocre.

00:40:10.289 --> 00:40:15.681
These are universal ideas that are applicable to any industry, any department.

00:40:15.681 --> 00:40:27.675
You know it's interesting and I don't know the answer, but I've been in my career in these specialized roles safety guy, lean guy, these different things.

00:40:27.675 --> 00:40:34.916
I'm going to give the benefit of the doubt and the intent is to provide a better experience for the men and women that are out there doing the work.

00:40:34.916 --> 00:40:42.387
However, what I got to see over and over again is managers kind of behave.

00:40:42.387 --> 00:41:02.965
There's this unwritten rule that if there is a safety professional, that means they don't have to worry about safety and, more specifically, they don't have to have any of the hard conversations related to safety, because the safety professional will do that, or the QAQC person will do that, or the lean person is going to do that.

00:41:02.965 --> 00:41:07.422
I worked with this was back when I was a foreman, I think, maybe even early superintendent.

00:41:07.422 --> 00:41:16.237
We had a safety professional and that guy just oh man, he would piss me off Like you've been thinking about him.

00:41:16.237 --> 00:41:41.597
Just really, because here's the thing as a safety professional you have, I believe you have the ultimate platform to influence the business, to influence the leaders in their way they think and the decisions that they make in supporting the people, and you have a direct, no holds barred access to every level of the organization.

00:41:41.597 --> 00:41:54.293
So it's like the role that, if you like me, if you're an influence freak, that role itself is the perfect role that can be super, super leveraged.

00:41:54.293 --> 00:41:59.815
The power that they have that maybe they're not aware of just goes wasted so often.

00:41:59.815 --> 00:42:01.880
Anyway, so I'll stop beating on that.

00:42:01.960 --> 00:42:14.063
But this guy, we had this process called MISA Mentally Installed Systems on Paper and so the idea is we'll peel our drawings apart, look at the work, get all up into the weeds.

00:42:14.063 --> 00:42:15.112
How are we going to execute it?

00:42:15.112 --> 00:42:16.297
Is it going to be scaffolding?

00:42:16.297 --> 00:42:17.072
What are we going to do?

00:42:17.072 --> 00:42:19.036
Like just brainstorming?

00:42:19.036 --> 00:42:25.326
How are we going to approach the work If let's bring the safety guy in and say hey man, there's this thing right here.

00:42:25.467 --> 00:42:29.315
We're not exactly sure what the safe is.

00:42:29.315 --> 00:42:31.277
This is what we're thinking, but that's not going to work.

00:42:31.277 --> 00:42:32.840
It's a stairwell, blah, blah, blah, blah, blah.

00:42:32.840 --> 00:42:36.344
His response would be that's y'all's job.

00:42:36.344 --> 00:42:53.443
And yeah, just imagine that every time we reached out to him to be as a resource to help us mitigate the risk or design something to get as safe as we possibly can, his answer was always.

00:42:53.443 --> 00:42:56.347
And his answer was always that's y'all's job.

00:42:56.347 --> 00:42:57.911
Y'all are the professional.

00:42:57.972 --> 00:43:08.876
But he would come back around and boy would he hammer us every time oh, you're in violation, these are the things you're not doing.

00:43:08.876 --> 00:43:11.018
It's like, okay, what can we do?

00:43:11.018 --> 00:43:12.661
Well, that's y'all's deal.

00:43:12.661 --> 00:43:14.625
And I'm like what the hell are you here?

00:43:14.625 --> 00:43:17.030
Jeez, can you tell?

00:43:17.030 --> 00:43:24.297
I'm having a flashback here and it was like and I've seen a bunch of, he's just the worst example, but I've seen so many safety professionals.

00:43:24.336 --> 00:43:30.931
The way they operate is they come in after the fact and critique you and make sure my like, did you do?

00:43:30.931 --> 00:43:33.793
Somebody got injured, okay, or there was a near miss?

00:43:33.793 --> 00:43:35.534
Let me see your pre-tax safety plan.

00:43:35.534 --> 00:43:41.237
Guess what that task wasn't on the plan Violation, let me see.

00:43:41.237 --> 00:43:49.204
It doesn't solve anything and doesn't bust a grape in trying to help us make the work better.

00:43:49.204 --> 00:43:55.688
But by this point in the conversation there may be some safety people that are like screw these guys.

00:43:55.688 --> 00:44:16.090
I'm confident that the L&M family out there is going to take some of these really simple, clear and I'm going to make sure to clip out these punch in your gut points because they're that and again, they're applicable in leadership and influence and serving people.

00:44:16.090 --> 00:44:20.880
Period Doesn't matter what department, what industry, they're universally applicable.