Feb. 27, 2025

Messaging Matters: Fabi Paolini on How to Attract Power Buyers

Are you struggling to connect with your ideal clients and amplify your brand message? Join us as we sit down with Fabi Paolini, a seasoned brand strategist, who uncovers the nuances of effective messaging. In this engaging episode, Fabi shares her journey from Venezuela to becoming a successful branding expert in the U.S. She reveals her unique concept of the "angle of mastery," which emphasizes the importance of crafting a message that genuinely resonates with your audience, rather than amplifying a broken one.

Throughout our discussion, we explore the stark contrast between traditional marketing practices and the need for a more empowering approach that attracts so-called "power buyers"—clients ready to invest in meaningful solutions. Fabi shares actionable strategies to frame your offerings as a "need to have" rather than merely a "nice to have" for your audience. She also emphasizes the significance of building genuine connections, ensuring that each interaction offers value and fosters engagement.

Throughout this episode, you’ll gain insights on navigating the complexities of branding and messaging while learning how to address your own struggles as an entrepreneur. By the end, you’ll be equipped with powerful tools to refine your messaging strategy, making a lasting impact on potential clients. So, if you're ready to master your brand voice and resonate with your audience, tune in and join the conversation. Don’t forget to subscribe, share this episode, and leave us a review!

Connect with Fabi at:
My 20-minute training is at https://www.fabipaolini.com/positioning/
My free 15-min Message Assessment: BRAND ASSESSMENT - Fabi Paolini

Make yourself a priority and get more done: https://www.depthbuilder.com/do-the-damn-thing

Download a PDF copy of Becoming the Promise You are Intended to Be
https://www.depthbuilder.com/books

00:00 - Intro: The Real Marketing Problem

06:00 - Understanding Messaging Missteps

12:00 - Entering the Overwhelm: Finding Your Angle

53:06 - Meeting Fabi Paolini: The Brand Strategist

01:11:06 - Learning the Angle of Mastery

01:46:06 - The Work Never Stops: Clarity Takes Time

03:09:06 - Shifting Messaging Strategies: From Pain to Power

04:26:06 - Attracting the Right Clients: The Power Buyer Concept

05:20:06 - The Need to Have Formula in Messaging

WEBVTT

00:00:00.081 --> 00:00:06.612
Most people think that it's marketing, so they're like let me get more leads or let me get more visibility or let me start running ads.

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But that's not the problem.

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The problem is that your message is going to speak to the wrong people, no matter what strategy you use.

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You're just amplifying a broken message.

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The work never stops people.

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That's what I'm trying to do.

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I was in absolute overwhelm in that moment At the start, like my kid in the swing, and then angle of mastery, like that phrase came in and I was like oh my God, that is it.

00:00:36.261 --> 00:00:37.923
What is going on?

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Lnm family, if you can't tell.

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I got a new background.

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No, I didn't buy a new house.

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I'm at an Airbnb and, adding to the excitement of being here today, I'm going to spend some time.

00:00:50.909 --> 00:00:52.432
We're going to spend some time.

00:00:52.979 --> 00:01:09.284
Miss Fabi Paolini I connected with her on LinkedIn and she's got a spectacular message or not just a message a service that she provides in helping people amplify their brand.

00:01:09.284 --> 00:01:10.706
So she's a brand strategist.

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She helps experts meaning real experts, not flapping talking heads like me.

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She helps them attract power buyers with the angle of mastery, which I think is super, super interesting.

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We're going to dig into that.

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She's been doing it for nine years.

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She's helped hundreds of clients enroll high quality leads and clients, and if you're in business at all, you know that leads are important and clients are important, and the fact that these are high quality is phenomenal because that translates into business success.

00:01:45.534 --> 00:02:02.057
And so, and if this is your first time, this is the learnings and missteps podcast, where you get to see how real people just like you are sharing their gifts and talents to leave this world better than they found it.

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This world better than they found it.

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I'm Jesse, your selfish servant, and now you're going to get to know Ms Fabi.

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Ms Fabi, how are you?

00:02:11.766 --> 00:02:32.289
I'm so excited to be here and to talk to you, and you have this amazing, amazing energy and just this life in you, so I'm definitely excited to talk and share some of my story and just have an awesome conversation, oh my God, I love it because I've been able to see several of your clips.

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Like I said, linkedin is primarily the place I live.

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I'm like there all the time and I just learned today that you hit 70,000 views on your YouTube channel.

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Yes, yeah, so I'm kind of getting started, sort of started on my YouTube channel since yes, yeah, so I'm kind of getting started, not sort of started on my YouTube channel since the beginning of last year.

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I have a podcast where I share just weekly content and videos on there on messaging, marketing, all sorts of things, and so I just got this email this morning or yesterday morning.

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With, like a little, you reached 70,000 views and then 4,000 subscribers.

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It's small, but also I feel like it's massive.

00:03:08.402 --> 00:03:12.350
So oh my God, okay, so let's, let's stick there.

00:03:12.350 --> 00:03:21.463
I mean, you said it's small and you're probably like, in comparison to other folks that have like massive, massive views and followings, but it is massive.

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It is yeah.

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But it doesn't start off like that.

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What was that like for you being a brand strategist and being on the, on the interwebs, on all the socials, and the time horizon between starting and actually hitting these big milestones how did you manage that?

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Well, the truth.

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I'll tell you the truth, jesse, for me I don't care.

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I know this is really weird maybe, but I don't care about.

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I know this is really weird maybe, but I don't care about how many followers I have or how many likes I get or how many views I get.

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I genuinely don't.

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I just focus on delivering value, and that's it.

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And if it's one person, I mean, obviously my business keeps on bringing clients and we keep on growing, which is ultimately what you want, but, but I just focus on delivering value.

00:04:08.199 --> 00:04:24.353
And for me and it's a lot of what I do, and we'll talk about about this even more later but it's like when you have a message that matters to you and you're sharing something that is important, it's like why would me having a hundred views stop me?

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I just find that to be silly.

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So, yeah, Applause because I think, rather for the L&M family member out there that's listening and maybe a little the wind has been taken out of your sails because you don't have a million downloads and all the things.

00:04:41.901 --> 00:05:00.990
I think what you said is absolutely fundamental in terms of having impact and staying healthy like mentally healthy is do it to share a message, do it to serve, do it to contribute, because if that's what you're doing, mission accomplished.

00:05:00.990 --> 00:05:08.767
If you're doing it for likes and followers, that's a little different, because there's a lot of goofy things you could do to get likes and followers.

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Now, in terms of the value that you're focused on delivering and providing and I'm a beneficiary because I pay attention.

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I pay attention to some of the pointers you put out there in your clips and like, ooh, I need to.

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I do that, I do the messaging.

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That's like the sky is falling down.

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Let me change that up a little bit and I've made some tweaks and I've noticed an increase in interaction when I changed the message, and so you have this idea of this, this angle of mastery.

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What is that?

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Yeah, so basically for me, this is a long story, but I'll try to sum it up as much as I can.

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So, basically for me, when I started my business, I started creating content, like we all are supposed to do, right, and I would bring in clients, but I started to feel like there was something missing in my message.

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Like I sounded like a lot of different people and there was a lot of things, or there were a lot of things that I was doing in my own expertise that were coming short.

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When I was trying to explain what I did, I would say things like I'm going to help you build a brand that attracts, for example, for the first few years of my business, and it's like anybody could say that.

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Anybody could say I'm going to help you build a brand that attracts, and what happens often is that so many people fall into using phrases to describe what they do that are like an eye roll, sort of like okay, thank, you I've heard that a million times.

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I know that I see it and I'm pretty new to LinkedIn.

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I literally started on LinkedIn in just in October of last year.

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I spent years using Facebook, and that's what I did, and I'll tell you that story later on.

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But my point is that when I go in through LinkedIn, I feel like 90% of the content sounds the same, and so, for me, this idea of the angle of mastery is about bringing together in one concept or one phrase who you are, what you stand for and what you're truly selling.

00:07:15.853 --> 00:07:17.365
Like what is it that you're selling?

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You're not selling a program.

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You're not selling a podcast.

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You're not selling a service.

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You're not selling a session or consultant or whatever.

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You're selling an idea, and so, for me, your angle of mastery is that idea that sums it all up but also feels different to the millions of things Like I can guarantee that nobody out there is talking about angle of mastery, because I created it, it's like my concept and so, therefore, I become known for that and I get to stand out because of that, and it also encompasses all these different pieces of who I am.

00:07:53.362 --> 00:07:55.367
So that's what it's about basically.

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Oh, my goodness.

00:07:56.730 --> 00:07:58.112
Okay, that's pretty.

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Here's what I love about it it's pretty damn clear, right?

00:08:00.884 --> 00:08:05.290
And I hear that like all the time get clear, get clear, get clear, it's like.

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But it's not that easy.

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It takes some work.

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So, in that line of thinking, in terms of gaining the clarity, were you clear when you were in sixth grade that you were going to have this trademarked idea and provide the services that you're providing today idea and provide the services that you're providing today?

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Before we get into that, I want to give the L&M family member shout out.

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This one goes to Ms Tricia Reich.

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Ms Tricia sent me this message and she says I really loved spending my Saturday with Jesse and everyone else.

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I learned about managing myself.

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If you have the opportunity to participate in one of Jesse's seminars, it's worth the time.

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So there you go.

00:08:50.546 --> 00:08:52.210
Tricia said so.

00:08:52.210 --> 00:09:12.962
We got to hang out in the do the damn thing time management workshop and there's going to be several of those coming up here in the near future, so keep an eye out for them, of course not keep an eye out for them?

00:09:13.023 --> 00:09:13.283
Of course not.

00:09:13.303 --> 00:09:13.725
So how'd you get here?

00:09:13.725 --> 00:09:14.004
So what?

00:09:14.024 --> 00:09:16.230
happened from sixth grade until now?

00:09:16.230 --> 00:09:17.030
No, of course not.

00:09:17.030 --> 00:09:17.773
Of course not.

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But it's the evolution of of my brand, of figuring out how do I serve my clients better.

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And, honestly, that's where it came up for me, Because one thing that I really genuinely care about is making sure that I have a service and a process that is really good.

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That is actually something that will serve my clients and that will really change their businesses in a way.

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And so, for me, in that process of figuring out well, how do I give them a true differentiating factor, something that is genuinely going to help them get better results, is when I came up with the angle of mastery for myself and it was one of those things that is like happen in the most random way how that phrase in particular came to me.

00:10:03.398 --> 00:10:11.143
Now, obviously, since I created this I'll tell you in a second second but since that phrase came to me, I've developed entire frameworks and methodologies around it.

00:10:11.644 --> 00:10:20.785
But so it was like an unlock, like it was literally I was searching for the phrase and it was like the most, like the craziest circumstances.

00:10:20.785 --> 00:10:32.629
My dad had a kidney transplant, my mom was the donor and while both of them were recovering from surgery, my I have three kids, my kids.

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I was alone with my kids.

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My husband had to well from Venezuela.

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Originally, my husband had to travel for Venezuela to have his passport renew.

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I was in absolute overwhelm in that moment, like start like my kid in the swing just pushing her, and then angle of mastery, like that phrase came in and I was like, oh my god, that is it.

00:10:54.594 --> 00:11:03.366
And I literally started recording voice notes to myself and this whole thing, and then off of that I've built an entire framework process.

00:11:03.366 --> 00:11:07.868
How do you how to help my clients create their own like kind of angle of mastery phrases and stuff like that?

00:11:07.868 --> 00:11:10.285
So it was like this whole kind of crazy thing.

00:11:11.649 --> 00:11:26.769
Oh my God, that's a beautiful story and I can only imagine the pressure you were under and maybe the takeaway there is, like you got to be open, seeking and ready for those moments, that clarity to hit, would you agree?

00:11:27.139 --> 00:11:31.701
A hundred percent, and I think that that's when they come in, though that's when that clarity comes in.

00:11:31.701 --> 00:11:39.424
I think that the more that we I mean you have to have a framework and a process, like learning to ride a bike you have to learn.

00:11:39.424 --> 00:12:01.234
Okay, I have to put my feet here, I have to move my feet, I have to keep my balance, but suddenly you're like, like if you're not thinking about the whole thing, but you have the foundations there, and so when you let go is when that comes through at the same time, like you have the foundation, but then you're also allowing yourself to receive the ideas and the and like that inspiration.

00:12:01.234 --> 00:12:08.890
I do have a very specific process for that, though, but I do think that oftentimes, when we let go is when the best ideas can come through.

00:12:10.173 --> 00:12:11.975
Yes, yes, and I'm with you.

00:12:11.975 --> 00:12:20.288
I understand, like the process, the mechanics of doing things and then the kind of magical stuff that you got to that I got to leave space for.

00:12:20.309 --> 00:12:20.770
Exactly.

00:12:21.120 --> 00:12:27.311
And, and so the idea, the phrase, the framework of angle of mastery became clear.

00:12:27.311 --> 00:12:35.727
Where you're at the park and your family was in the hospital or recovering from, like serious surgery, your husband's out of the country, like that's a lot.

00:12:36.210 --> 00:12:36.431
Yeah.

00:12:36.799 --> 00:12:46.855
But what I want I want to make sure the folks don't miss is it's not like you were just walking in the park and this great idea happened upon you.

00:12:46.855 --> 00:12:54.293
There was what years of work and grinding and working it all out before that awakening?

00:12:54.293 --> 00:12:54.633
Yeah.

00:12:54.933 --> 00:12:55.434
Oh yeah.

00:12:58.899 --> 00:13:11.357
Okay, yes, and so for folks that are like in that space I feel like everybody I know is in that space right now, including me like in the clunky, bumpy, wonky space of like.

00:13:11.357 --> 00:13:25.605
I know I can deliver value, but I don't know how to say it clearly yet and knowing that you're like a phenomenal brand strategist and your messaging is absolutely clear, what was it like back then?

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What were the stepping stones that you built upon before you had that moment of clarity?

00:13:32.140 --> 00:13:35.787
Yeah, okay, so this is a kind of a crazy story.

00:13:35.787 --> 00:13:41.322
Maybe not, but I love it, so I I like I was sharing before.

00:13:41.322 --> 00:13:46.153
I'm originally from Venezuela and and in 2015, we came to the US.

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To be completely honest, I wanted my daughter to be an American, so I came.

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I always clarify that we came legally, though we had.

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I don't know why I feel like the need to be like.

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I had a work visa.

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I did not come illegally, it's fine, but just in case everybody ever hears this, that is like let me research anyways.

00:14:03.966 --> 00:14:07.331
And I was coming to give birth and my plan was to leave.

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That was it.

00:14:08.011 --> 00:14:12.397
But so this was September 2015.

00:14:18.659 --> 00:14:25.567
But about like a few months after my daughter was born, my husband and I were like I have, a situation in Venezuela is getting worse and it's getting trickier, and then we just made a decision to stay.

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Mind you, it's been almost 10 years.

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I have not gone back to Venezuela since then.

00:14:30.649 --> 00:14:43.630
I had an apartment with a baby nursery, all my clothes, everything that was kind of there until last year when we finally rented the apartment, but it was like frozen in time and so we made the decision to stay.

00:14:43.630 --> 00:14:55.580
At the time, my husband he is a singer, but at the time he was working as a singer and he would travel to Venezuela to do shows and concerts there and basically that's kind of how we were making our income.

00:14:55.580 --> 00:14:58.264
But I had a background in in branding.

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I've been doing this from since 2007 and I had an MBA and I had all this kind of knowledge.

00:15:04.905 --> 00:15:09.427
But my business in Venezuela was all word of mouth and it was in the local currency.

00:15:09.427 --> 00:15:14.331
It wasn't in US dollars, so it wasn't something that was like easily translated to dollars.

00:15:14.331 --> 00:15:17.503
So, anyways, I was like I need to start building my business.

00:15:17.503 --> 00:15:24.712
As the country, venezuela starts to shut down more and more, our income from my husband's show starts to cut off.

00:15:24.712 --> 00:15:31.620
Because if you're not aligned with basically I don't want to get into politics but the dictatorship you don't get to perform.

00:15:31.620 --> 00:15:40.490
So essentially, my husband ended up, you know, not going back, and so we were like, okay, we need to figure out a way to build a business here.

00:15:40.490 --> 00:15:44.442
So I started investing in coaching programs and marketing to figure out what to do.

00:15:45.203 --> 00:15:50.332
At that time I was doing mostly like web design and yet some messaging.

00:15:50.332 --> 00:15:54.486
I always knew that messaging was important and the core of things.

00:15:54.486 --> 00:16:02.615
But what I was being taught back then, which is still being taught today, which is crazy to me is a lot of that pain.

00:16:02.615 --> 00:16:05.721
Marketing let's agitate people's pain, let's talk about how bad the problem is, we'll get into is a lot of that pain.

00:16:05.721 --> 00:16:07.403
Marketing let's agitate people's pain, let's talk about how bad the problem is.

00:16:07.403 --> 00:16:14.770
We'll get into this a lot, cause I can really go into this topic and like how, what type of pressure can you use to get people to buy almost?

00:16:14.770 --> 00:16:18.029
And like how do I do sales and all of these things?

00:16:18.350 --> 00:16:20.720
And I started implementing and it started working.

00:16:20.720 --> 00:16:32.784
But I would also attract a lot of people who were broke, who could not work with me, who couldn't afford it, and I was not going to be the type of salesperson that can enroll that type of person, because that's not who I am.

00:16:32.784 --> 00:16:34.625
It just never felt right.

00:16:34.625 --> 00:16:35.308
I just couldn't.

00:16:35.308 --> 00:16:42.109
It was like okay, I know that there's people that could enroll you, but if you have to sell your car to work with me, please don't sell your car.

00:16:42.279 --> 00:16:44.524
Like please don't sell your car Like please.

00:16:44.565 --> 00:16:45.826
You got other things Priorities.

00:16:45.826 --> 00:16:49.514
Yes, of course, you need branding and messaging, but you need to eat, so please eat.

00:16:49.514 --> 00:16:57.625
Anyways, I started growing my business and, little by little, it started moving more and more into messaging.

00:16:57.625 --> 00:17:05.190
And so one day in, I think, like in 2021, I was like I feel that this type of message does not resonate with me.

00:17:05.190 --> 00:17:08.384
This type of pain marketing strategy everybody's talking about it.

00:17:08.384 --> 00:17:10.371
It's like the bro marketing way of doing things.

00:17:10.371 --> 00:17:13.125
It doesn't resonate with me as a buyer.

00:17:13.125 --> 00:17:19.685
I don't buy when you're talking to me in this condescending poor you way.

00:17:19.685 --> 00:17:21.328
I'm here to save you, right.

00:17:22.250 --> 00:17:24.193
So I don't buy into that.

00:17:24.193 --> 00:17:28.921
To save you Right.

00:17:28.921 --> 00:17:29.382
I don't buy into that.

00:17:29.382 --> 00:17:30.163
Why would I, my audience, buy into that?

00:17:30.163 --> 00:17:33.692
So it was like a very bold decision on my end, but I was like I'm going to do things completely different.

00:17:33.692 --> 00:17:39.133
I had zero evidence of it, but I was just convinced that there was a way of doing right.

00:17:39.641 --> 00:17:50.468
And, mind you, now I call that strategy being the Ursula, which is you're speaking to the poor unfortunate souls, that's it, you got it.

00:17:50.468 --> 00:17:55.871
There's a new little mermaid movie, so now everybody can get that reference, but but that's what I call it.

00:17:55.871 --> 00:18:00.530
It's like when you're becoming the Ursula, when you're talking to the poor unfortunate souls and your whole messaging.

00:18:00.530 --> 00:18:03.279
And so I was like I'm not doing that anymore.

00:18:03.279 --> 00:18:04.261
I'm going to speak to the people who who are like me, I have a problem.

00:18:04.261 --> 00:18:05.010
And so I was like I'm not doing that anymore.

00:18:05.010 --> 00:18:07.684
I'm going to speak to the people who who are like me, I have a problem.

00:18:07.765 --> 00:18:09.730
And I'm like, okay, who do I hire?

00:18:09.730 --> 00:18:10.451
What do I do?

00:18:10.451 --> 00:18:11.299
How do I fix it?

00:18:11.299 --> 00:18:17.799
I'm not like, oh, miserable, falling apart, full of anxiety, can't sleep, my life is falling apart.

00:18:17.799 --> 00:18:21.766
I'm a smart person, I don't, I don't, I don't need that message.

00:18:21.766 --> 00:18:44.362
So I shifted that was kind of the first piece of my messaging transformation to really speak against that a lot, and which meant also that a lot of the coaches that I and I never said anything by name, but a lot of those coaches were like blocking me off everywhere and like all the things really pissed at me and I'm like, yeah, go ahead, you're going to say something.

00:18:44.422 --> 00:18:59.590
I've been wondering because you made a dramatic shift from the norm, from conventional thinking, from the wisdom of those amazing coaches out there, and obviously I mean you just started talking about it, right, there was friction.

00:18:59.750 --> 00:18:59.991
Yeah.

00:19:00.420 --> 00:19:03.902
And you also said that you didn't have any evidence that this was going to work.

00:19:03.902 --> 00:19:04.142
And you did.

00:19:04.142 --> 00:19:06.824
Said that you didn't have any evidence that this was going to work and you did it anyway.

00:19:06.824 --> 00:19:10.165
So, if you could like expand, what did that feel like?

00:19:10.165 --> 00:19:11.406
How did you reconcile?

00:19:11.406 --> 00:19:20.573
Okay, all these fools, everything out there is telling me this is the way, but right here within me, this is telling me there's a better way.

00:19:20.573 --> 00:19:27.538
How did you reconcile and stay resolute in doing what you saw needed to be done?

00:19:37.500 --> 00:19:38.481
It just had to be done, period For me.

00:19:38.481 --> 00:19:40.025
I am really good at trusting my gut and at following intuition.

00:19:40.025 --> 00:19:48.789
God, however you want to view it, however you see it, for me it was really clear and it's funny because, coming back to the linkedin, like how I?

00:19:48.789 --> 00:19:49.854
What happened with linkedin?

00:19:49.874 --> 00:19:51.941
yeah, it was a similar thing.

00:19:51.941 --> 00:19:55.472
I had been building my business on facebook since 2015.

00:19:55.472 --> 00:19:56.315
That was it.

00:19:56.315 --> 00:20:04.070
I had it clear and dominated, and so last year I had this moment where I felt like I'm done with Facebook.

00:20:04.070 --> 00:20:05.994
It was working for me.

00:20:05.994 --> 00:20:12.609
I still run ad through Facebook and they work really well, but my organic stuff I can't even explain to you.

00:20:12.609 --> 00:20:15.970
It was almost like a physical sensation of leave.

00:20:15.970 --> 00:20:20.568
And same thing with this, like Ursula language.

00:20:20.568 --> 00:20:21.471
It was like stop.

00:20:21.471 --> 00:20:25.933
From one day to another, I was like buy Facebook, my gut just told me go to LinkedIn, and that's how stop.

00:20:25.933 --> 00:20:32.864
From one day to another, I was like by Facebook, my gut just told me go to LinkedIn, and that's how I just moved over to LinkedIn after not doing anything on LinkedIn, basically ever.

00:20:33.425 --> 00:20:35.570
But that's the same thing that happened with the messaging.

00:20:35.570 --> 00:20:39.347
It was like I don't have any evidence of this necessarily, but it's.

00:20:39.347 --> 00:20:42.240
It was common sense to me in terms of messaging.

00:20:42.240 --> 00:21:01.212
If my message says you're powerless and you're full of anxiety and you feel like nothing is going to work, how is it a surprise when I get on a sales call and somebody tells me I don't think that this is going to work, because nothing has ever worked and I'm too afraid to invest, Like I literally called you into my program.

00:21:01.212 --> 00:21:05.288
That was exactly why am I surprised when that's what I'm getting back?

00:21:05.288 --> 00:21:13.682
So we have to be so careful with our content and our message and really discern and be like wait, does this make sense?

00:21:13.682 --> 00:21:15.748
And so it was just common sense for me.

00:21:15.748 --> 00:21:18.701
It was like I don't have evidence of this, but this is logical.

00:21:18.701 --> 00:21:26.855
You don't see, I don't know, like Mercedes Benz, I don't know Bentley have commercials that are like your car is falling apart.

00:21:27.279 --> 00:21:30.287
Come find my car for you.

00:21:30.287 --> 00:21:32.932
You're so sad Transmissions.

00:21:32.932 --> 00:21:34.244
I don't know anything about cars.

00:21:34.244 --> 00:21:37.448
They don't do that, so why is it that I have to do that?

00:21:37.448 --> 00:21:38.744
It doesn't make sense to me.

00:21:38.884 --> 00:21:39.868
Right, right, okay.

00:21:39.868 --> 00:21:53.227
So I'm going to go a little deeper on this intuition and gut thing, because I'm told, like you and I sister, you don't even know, like everybody knows, like man, you're crazy, like yeah, I know, but it's because I'm compelled.

00:21:53.227 --> 00:21:59.832
There's something I call it the whispers, but there's something that just makes it super damn clear that this is what I need to do.

00:21:59.832 --> 00:22:01.946
No evidence, no nothing.

00:22:01.946 --> 00:22:03.727
And so most people think, like I said, I'm nuts.

00:22:03.727 --> 00:22:06.641
No evidence, no nothing.

00:22:06.641 --> 00:22:07.582
And so most people think, like I said, I'm nuts.

00:22:07.582 --> 00:22:13.873
But in terms of your situation, you, clearly you have embraced your intuition and your gut.

00:22:13.873 --> 00:22:16.403
How did you, or where does that come from?

00:22:16.403 --> 00:22:19.931
Where does your confidence in doing that?

00:22:19.931 --> 00:22:30.567
Or are you all maybe a different way to think about it is were you always so confident about what you felt and thought or sensed in the world, or did that develop over time?

00:22:31.000 --> 00:22:33.288
I feel like it definitely developed over time.

00:22:33.288 --> 00:22:46.122
I have been always really confident in who I am as a person in general, like in my thoughts as a child, always like, not the type of be, like let me follow this trend, or or I want to be part of this group, or whatever it was like.

00:22:46.122 --> 00:22:47.766
I'm just am who I am.

00:22:47.766 --> 00:22:52.762
But I think that there's been a lot, of, a lot of personal development work.

00:22:52.762 --> 00:23:06.461
That I've done is a lot of coaching and a lot of just exploration let's call it like really looking for connection, and what I have learned is that I can't un-listen to it number one.

00:23:06.461 --> 00:23:15.346
But the more that I listen to those how you call them whispers, it's like I'm just being led and if I ignore it, things become harder.

00:23:15.728 --> 00:23:17.030
And I'll give you one example.

00:23:17.030 --> 00:23:18.480
This happened to me last week.

00:23:18.480 --> 00:23:21.506
This never happens to me, mind you.

00:23:21.506 --> 00:23:35.247
I was on a call with somebody and she was like a potential client and not quite in the place where she could invest, and my gut, jesse, was like you need to give this person your program.

00:23:35.247 --> 00:23:38.577
Like never happens, maybe once a year.

00:23:39.682 --> 00:23:40.123
Right right.

00:23:40.304 --> 00:23:43.647
Once every two years, and I was like you know what?

00:23:43.647 --> 00:23:45.086
I need to enroll you into the program.

00:23:45.086 --> 00:23:48.446
I can't even explain it, I could feel it in my throat.

00:23:48.446 --> 00:23:55.268
It was like you need to do this and so I have to trust that I can't move away from it.

00:23:55.268 --> 00:24:02.763
I can't even explain it, but it's something that I've definitely developed and I'm very in tune with and I follow it, Always in tune with and I follow it always.

00:24:02.763 --> 00:24:05.601
I always follow it, Even if it doesn't make sense in the moment.

00:24:05.601 --> 00:24:14.263
I think that for me, just having so much connection with God spirituality that is just makes it stronger and I pray for it too.

00:24:14.263 --> 00:24:19.280
It's like, just and tell me what to do and I will do it.

00:24:19.280 --> 00:24:23.910
Like, whatever you tell me to do, I will freaking do it, I will follow your lead.

00:24:23.910 --> 00:24:28.558
So I try to just build on that like, build on that evidence of that of like.

00:24:28.558 --> 00:24:32.630
Whenever I do this, look at then what happens and how much abundance shows up.

00:24:32.690 --> 00:24:38.205
Yes, yeah, oh, amazing, and, and so thank you, cause now I'm not the only one.

00:24:38.205 --> 00:24:46.267
What I think you said that is is key, that I want people to hear like listeners out there.

00:24:46.267 --> 00:24:57.366
All of us have been in a space where we put in a ton of time and a ton of effort and a ton of energy and we're fighting, running uphill all the time, and it doesn't have to be that way.

00:24:57.366 --> 00:25:03.953
Like you said, all I have to do is allow myself to be led and it just happens.

00:25:03.953 --> 00:25:05.605
It's frictionless.

00:25:05.605 --> 00:25:11.133
It may not make sense in the moment, but on the long term, it's amazing.

00:25:11.133 --> 00:25:17.413
Like it's clear, it's easy, but we have to create the conditions for us to receive.

00:25:17.859 --> 00:25:40.140
Part of that is like taking care of yourself and maintaining your connections with your people, your spirituality, all of the things, and so I guess the main point is folks out there, if you're experiencing a lot of friction, maybe you're not listening to the whispers enough, or that guiding light, or whatever you need to call it.

00:25:40.140 --> 00:25:41.082
I call it the whispers.

00:25:41.082 --> 00:25:42.303
It just makes more sense for me.

00:25:42.303 --> 00:25:47.411
Okay, so you listened to you, you followed your intuition and your gut.

00:25:47.411 --> 00:25:49.192
You made the change.

00:25:49.192 --> 00:25:51.215
No more Ursula, pluto, ariel.

00:25:51.215 --> 00:25:53.025
That's all we're going to be talking about now.

00:25:53.025 --> 00:26:00.426
What was the impact in terms of your clientele and operating your business?

00:26:00.426 --> 00:26:02.191
What was that shift for you?

00:26:02.191 --> 00:26:03.133
It was really powerful.

00:26:03.473 --> 00:26:06.582
It was powerful in many different ways.

00:26:06.582 --> 00:26:28.523
So the first thing is that I would get messages from people telling me like, for example, I wrote a post about how my audience was filled with action takers, how my ideal clients were action takers who are not afraid to do the work, and immediately I got a DM from somebody like that is me a hundred percent, you're speaking to me, that is exactly how I am.

00:26:28.523 --> 00:26:31.631
And she literally enrolled that same week.

00:26:31.631 --> 00:26:38.211
So I had people who were showing up from just different level of people, people that were much more ready.

00:26:38.211 --> 00:26:41.424
I felt like I was attracting more experts.

00:26:41.424 --> 00:26:49.575
It wasn't so much about how much knowledge they had, but it was about the drive within them and, like I'm ready, it was a mindset thing.

00:26:49.575 --> 00:27:00.946
So that started happening a lot Like the level of people that we were attracting, the amount of people that would come in and pay in full versus doing payment plans and like little things like that.

00:27:00.946 --> 00:27:30.431
But then that also meant for me and this was the pain in the butt part, though that it was like okay, if I'm attracting a different caliber of person who has these different expectations less handholding, much more resourceful, much more action takers I need to make sure that my program is really tailored for those people, which meant that then I had to rerecord everything, oh everything.

00:27:30.431 --> 00:27:34.201
I had all these videos, I had all these things and I had all these processes.

00:27:34.201 --> 00:27:40.623
I had to redo everything because now it's like, okay, if I'm talking to an action taker, I can't give them 20 videos.

00:27:40.623 --> 00:27:44.347
Sure, they're going to watch them, but I need to make sure that it's much more actionable.

00:27:44.347 --> 00:27:53.926
And if I'm talking to people that are much smarter, I can't come in here and talk about like, let's do an ideal client avatar exercise.

00:27:53.926 --> 00:28:03.382
I'm assuming that you already know how to do that, that you've already done that before, because this is what I do is not beginner messaging stuff, it's much more.

00:28:03.382 --> 00:28:07.435
I have a mind that says like I feel like I just got a master's degree in messaging.

00:28:07.435 --> 00:28:09.320
It was like super advanced.

00:28:09.320 --> 00:28:20.921
So all of the stuff that felt to beginner, I just moved it into like a course, like a self-study course that I have for people I want to find uncover the foundations of messaging right.

00:28:20.961 --> 00:28:26.109
I really needed to make sure that all of it sounded like I've never heard of anybody talk about this before.

00:28:26.109 --> 00:28:30.502
So even my concept of who my audience is changed from.

00:28:30.502 --> 00:28:33.970
Okay, I'm speaking to, I'm not doing the Ursula.

00:28:33.970 --> 00:28:39.608
I used to say I'm speaking to the ready to invest clients, and now I'm talking to power buyer.

00:28:39.608 --> 00:28:42.804
That's who my audience is, and so everything is structured around.

00:28:42.804 --> 00:28:44.728
How do we speak to power buyers?

00:28:44.728 --> 00:29:00.711
And so I had to look at everything and look at my funnels and my content and make sure that all of it was like matching, from the words in my ad copy to the landing page, to the webinar, to the email, to the text message, to everything needed to be really aligned.

00:29:00.711 --> 00:29:02.584
It's a lot of work.

00:29:02.584 --> 00:29:03.646
It was a lot of work.

00:29:03.646 --> 00:29:08.185
Yeah, I mean it took, and it still happens to this day.

00:29:08.185 --> 00:29:13.384
It continues to evolve, but it was really worth it, cause now it's like the, the people.

00:29:13.384 --> 00:29:16.092
Obviously we still attract people who won't buy, right?

00:29:16.092 --> 00:29:18.503
I mean, I'm not, I don't have a hundred percent conversion rate?

00:29:18.523 --> 00:29:20.446
That would be insane.

00:29:20.446 --> 00:29:22.550
It would be nice, it would be insane.

00:29:22.550 --> 00:29:30.272
But the great majority of people who I attract are like I'm ready, and when they enroll, they get results, they take action.

00:29:30.272 --> 00:29:38.451
Their business is like oh, I've created this concept, this thing, that is my thing, and people pay attention and so it's like it changes their businesses too.

00:29:39.900 --> 00:29:41.887
Oh, my goodness, oh, I love.

00:29:41.887 --> 00:29:44.557
Thank you for like sharing that insight.

00:29:44.557 --> 00:29:51.271
What I want to make sure people don't miss is you got clarity and shifted and it's helped you with your clientele.

00:29:51.271 --> 00:29:58.634
You're helping them do amazing things, but there was work all the way through from when you first started.

00:29:58.634 --> 00:30:00.282
There's still work.

00:30:00.282 --> 00:30:02.208
The work never stops people.

00:30:02.208 --> 00:30:03.611
That's what I'm trying to tell you.

00:30:03.611 --> 00:30:07.266
The work never stops because clearly, you've invested in yourself.

00:30:07.266 --> 00:30:13.329
You sought out, you got coaches, you got I'm sure you probably signed up for different seminars and different things.

00:30:13.329 --> 00:30:15.723
Some was really valuable, Some was not.

00:30:16.566 --> 00:30:21.682
What kind of advice or pointers except for, of course, sign up with Fabi.

00:30:21.682 --> 00:30:30.132
What pointers would you give folks in terms of like they're in the market and they're looking to maybe introductory, what should they watch out for?

00:30:30.132 --> 00:30:32.124
I'll give some little more context.

00:30:32.124 --> 00:30:43.487
I've signed up for a couple in the past, for a couple calls, coaching calls or whatever and it was horrible, Like yes, it was another human being, but they read their script and that was the end of the call.

00:30:43.487 --> 00:30:45.760
And I'm like bro, it was another human being, but they read their script and that was the end of the call.

00:30:45.760 --> 00:30:56.891
And I'm like bro, you could have sent me an email with the video link for that, Like that was just not okay, Using that as the low mark, the low watermark.

00:30:56.891 --> 00:31:06.821
What are some things that folks need to kind of be thinking about or watch out for when they're seeking to make those early investments in themselves?

00:31:07.684 --> 00:31:10.271
I feel like there's a few things that we can unpack.

00:31:10.271 --> 00:31:19.099
Oftentimes we get sucked into the picture that people paint for us and we don't really think about in terms of investing.

00:31:19.099 --> 00:31:22.784
We'll talk about the coaching call, but we'll also talk about investing.

00:31:22.784 --> 00:31:24.506
We'll talk about the coaching call, but we'll also talk about investing.

00:31:24.526 --> 00:31:30.794
Okay, ooh, this person says that I'm going to get 10 new clients this month or this week.

00:31:30.794 --> 00:31:32.756
Ooh, this is exciting, let me sign.

00:31:32.756 --> 00:31:35.262
That's exactly what I want.

00:31:35.262 --> 00:31:38.412
But you don't really stop to think about does the business model make sense for me?

00:31:38.412 --> 00:31:42.089
Do I actually see myself following that business model?

00:31:42.089 --> 00:31:45.226
And so I have invested in things because of that in the past.

00:31:45.226 --> 00:31:49.534
And then I'm like do I actually want to be DMing people all day?

00:31:49.534 --> 00:31:52.788
Does that system really resonate with me?

00:31:52.788 --> 00:31:57.963
I don't think so, and it's really discerning into okay, what am I actually buying into?

00:31:57.963 --> 00:32:01.210
Do I really want this business model for myself?

00:32:01.210 --> 00:32:08.689
And then, in terms of, like that sales process, I do think that it's really important for you to build connection.

00:32:08.689 --> 00:32:17.903
So for me, for example, the way that we structure our sales processes before we do a sales call, I do a 15 minute call that I like to call brand message assessment.

00:32:17.903 --> 00:32:29.471
I've also call it brand audit and so what I do in that call is that I will look at people's messaging and I will literally rewrite it for them on the call and I'll tell you okay, here's what I would do if I were you.

00:32:29.471 --> 00:32:30.884
Here's how I would communicate.

00:32:30.884 --> 00:32:35.869
And I walk them through like here are the gaps, these are the things that you're missing, what you're doing wrong.

00:32:35.869 --> 00:32:42.412
And so at the end of that call, if that person's a good fit and they're interested, that's when I invite them on a sales call.

00:32:42.412 --> 00:32:49.944
But and they're interested, that's when I invite them on a sales call.

00:32:49.944 --> 00:32:50.626
But it's a super precise approach.

00:32:50.646 --> 00:32:53.256
Obviously, there's a lot of strategy behind what I'm doing, but also, in part, for me is to avoid what you were talking about before.

00:32:53.256 --> 00:32:57.567
I value connection and what I realized as well is that power buyers value connection too.

00:32:57.567 --> 00:33:14.028
So people that are like oh, I want to sign a C-suite person, like a CEO of a company as a client, or I want to sign an executive leader, or I want to sign a whatever these are people that are not stupid.

00:33:14.028 --> 00:33:20.505
They're not going to fall for transaction-based marketing where it's like your number, like your cattle, right.

00:33:20.505 --> 00:33:28.891
What I find is that the more that you give them touch points where they you get to build relationships with the person, the more likely that they are to buy.

00:33:28.891 --> 00:33:32.607
So in my case, that's why I do the 15 minute call in part.

00:33:32.607 --> 00:33:36.443
There's again, there's lots of other reasons why there's a lot of strategy behind that.

00:33:36.443 --> 00:33:41.233
I'm also doing it to show people, like, what the problem is.

00:33:41.233 --> 00:33:42.864
I'll explain that afterwards.

00:33:42.864 --> 00:33:50.320
But then also from there, when they move into the sales call, which isn't with me, they've I've already built such a powerful connection.

00:33:50.320 --> 00:33:51.545
It's easier for them to buy.

00:33:51.765 --> 00:33:59.582
Um, the other thing, so and so we looking at like, when you're going through that process of I'm thinking and investing, does this person actually care about me?

00:33:59.582 --> 00:34:01.709
Is an important question to answer, right?

00:34:01.709 --> 00:34:03.974
Or just a number for them.

00:34:03.974 --> 00:34:11.065
Am I going to be treated like yeah, I don't know, like they just want me to buy and they're pressuring me to buy and they're giving me information.

00:34:11.065 --> 00:34:16.327
They're not really telling me much, they're just giving me claims and promises Mega red flag.

00:34:16.748 --> 00:34:26.704
The other thing for me is one of the important things that I tell people through the work that I do is that most people have a messaging problem, not a marketing problem.

00:34:26.704 --> 00:34:28.489
Most people think that it's marketing.

00:34:28.489 --> 00:34:39.369
So they're like let me get more leads or let me get more visibility, or let me start running ads, or let me do LinkedIn or TikTok or YouTube or whatever, hire appointment setters or whatever.

00:34:39.369 --> 00:34:41.373
But that's not the problem.

00:34:41.373 --> 00:34:44.181
The problem is that your message is going to speak to the wrong people.

00:34:44.181 --> 00:34:51.407
So if you're just focusing on marketing, you're going to keep on attracting the wrong people, no matter what strategy you use.

00:34:51.407 --> 00:34:53.309
You're just amplifying a broken message.

00:34:55.590 --> 00:35:05.617
If you were in a place where you don't have a solid message, investing in marketing is a way.

00:35:05.617 --> 00:35:08.606
It's not that it's a waste of money, but you're going to leak so much money.

00:35:08.606 --> 00:35:10.612
It's going to be really expensive for you to scale.

00:35:10.612 --> 00:35:23.467
So I always recommend that you invest in messaging, not first, but like whether you're beginning in your business or whether you're like have a million dollar company, I don't know whatever it is like.

00:35:23.467 --> 00:35:25.940
Have a million dollar company, I don't know whatever it is it's.

00:35:25.940 --> 00:35:35.965
You really need to take a close look at your message to make sure that when you put gasoline into it and invest in marketing, it's spent on the right people, Like you're bringing the right people in, and so your conversion rates are higher too.

00:35:36.507 --> 00:35:38.010
So oh yeah, oh my God.

00:35:38.010 --> 00:35:43.539
The phrase you said is you're just amplifying a broken message.

00:35:43.539 --> 00:35:45.786
Yeah, that is powerful.

00:35:45.786 --> 00:35:47.751
Because how many of us do that?

00:35:47.751 --> 00:35:56.648
Some of the work I do is coaching, continuous improvement and deployment of change within organizations, and I'm just telling you right now, I steal that.

00:35:56.668 --> 00:35:56.989
Go for it.

00:35:57.181 --> 00:36:08.478
Because a lot of times when I'm talking with the decision makers or the influencers within the organization, I'm like, hey, I know we're going to do this, but let's get clear, what's the message, what's the story we're going to tell?

00:36:08.478 --> 00:36:10.003
We're like we want to get better.

00:36:10.003 --> 00:36:10.844
I'm like, no, no, no, no.

00:36:10.844 --> 00:36:16.449
Be careful, because if you start that, you're going to be sending a bad message.

00:36:16.449 --> 00:36:19.420
The way you said it was amplifying a broken message.

00:36:19.420 --> 00:36:24.411
It's not because we suck, it's because we want to dominate the market.

00:36:24.411 --> 00:36:29.932
Those are same, maybe, behaviors, but two totally different messages, exactly.

00:36:29.932 --> 00:36:31.422
So thank you for that.

00:36:31.422 --> 00:36:35.976
Now you touched on transactional and relational.

00:36:35.976 --> 00:36:44.106
What you described to me, the one-on-one 15-minute conversation, where you kind of give the assessment and say this is broken, fix this, think about that.

00:36:44.106 --> 00:36:52.003
I bet you get people saying like, why do you give away so much for free?

00:36:52.003 --> 00:37:02.753
But you also pointed out like the power buyers, they want contact time, they want actionable insight, and so in this transactional, relational buckets, have you always been a relational person?

00:37:03.800 --> 00:37:05.947
Yeah, but I've also developed it more.

00:37:05.947 --> 00:37:12.684
In the beginning, a little bit, but then, as I went through the process, more and more I was like I need to build more touch points with people.

00:37:12.684 --> 00:37:18.264
And so, for me, I was taught don't give your content away because people are going to run with it.

00:37:18.264 --> 00:37:35.282
And I came up with an analogy last year that I like and it's you can go and watch Taylor Swift's videos for free on YouTube, listen to her on Spotify for free, and yet look at what that world tour did, which was insanity, right.

00:37:36.264 --> 00:37:39.632
It's never going to be the same consuming free content than paid content.

00:37:39.632 --> 00:37:44.952
The 15 minute calls that I have are extremely valuable, but they're 15 minutes long.

00:37:44.952 --> 00:37:49.251
Your problem is not going to be solved in 15 minutes.

00:37:49.251 --> 00:37:55.949
Even if I give you which I give people copy for free, it's not going to be solved.

00:37:55.949 --> 00:38:00.382
And so the people that think that it will, please take it and use it.

00:38:00.382 --> 00:38:02.083
I hope it helps you, right?

00:38:02.083 --> 00:38:10.153
I hope it helps you because if you think that this is enough, you know okay, then you definitely need it, right.

00:38:10.153 --> 00:38:14.911
But the people that are smarter, they're like okay, help me do that.

00:38:14.911 --> 00:38:16.496
I want to learn how to do that.

00:38:16.496 --> 00:38:17.581
How do I implement that?

00:38:17.581 --> 00:38:18.583
What does that look like?

00:38:19.605 --> 00:38:25.228
For me, it's like a big mindset shift that has to change, versus just changing your copy.

00:38:25.228 --> 00:38:28.500
The work that I do isn't about just updating your website.

00:38:28.500 --> 00:38:45.222
It's about fundamentally changing how you view your audience and how you view your value and what you're selling, and so if you don't know how to do that, I can give you your whole website copy if you want whole website copy, if you want.

00:38:45.222 --> 00:38:53.686
You're still not going to make a difference, because when you go to a podcast interview or when you are creating a video, you have no clue what to do, and so for me it's like a great way of delivering value.

00:38:53.766 --> 00:38:57.523
And people feel like at the end of that call, like, wow, this is.

00:38:57.523 --> 00:39:04.248
I have a whole page of like testimonials that people have sent me about that call and they feel like, wow, this is amazing.

00:39:04.248 --> 00:39:08.427
But I again, like I know, you know, it's not enough.

00:39:08.427 --> 00:39:11.762
I mean, it's a great start but it's not going to fix the problem for you.

00:39:11.762 --> 00:39:14.829
So I'm all about like let's just give value.

00:39:14.829 --> 00:39:29.123
I would rather give, because here's one thing that I want to say, one thing that I realize is that money, at the end of the day, is an exchange of value, and so the more value that I give, the more value that I get.

00:39:29.123 --> 00:39:43.813
And so I would rather just give value for free, because I know, coming back to that spiritual part, I live in an abundance world and I believe in that, and so why am I holding back from sharing the best?

00:39:43.855 --> 00:39:52.186
Now, obviously, there are ways of doing that strategically, so that you don't end up attracting people that are like, great, thank you Bye, which you don't want to do.

00:39:52.186 --> 00:39:54.291
And I can even tell you the exact number.

00:39:54.291 --> 00:40:10.048
It's January 14th, so the month is just getting started, and this month I want to tell you the exact number, so you know I'll open it up this month, even though I'm giving away content for free and that call I've had.

00:40:10.048 --> 00:40:11.192
Where is it?

00:40:11.192 --> 00:40:14.661
80% of the people book sales calls regardless.

00:40:14.661 --> 00:40:17.246
So I'm giving you free content.

00:40:17.246 --> 00:40:21.405
I'm telling you at the end of the call this is a sales call that you're going to have.

00:40:21.405 --> 00:40:23.092
They're going to walk you through my process.

00:40:23.092 --> 00:40:25.525
They're going to walk you through the investment it is.

00:40:25.525 --> 00:40:27.070
There is an investment involved.

00:40:27.070 --> 00:40:28.742
Do you want to do a sales call?

00:40:28.742 --> 00:40:33.431
80% of the people are like 100%, I want to do that call.

00:40:33.431 --> 00:40:34.199
What's the next step?

00:40:34.199 --> 00:40:34.981
How do I enroll?

00:40:34.981 --> 00:40:45.425
I mean, give away value for free 80% is phenomenal, that's an outstanding result.

00:40:45.445 --> 00:40:46.327
Congratulations.

00:40:46.327 --> 00:40:59.233
And again, folks, if you didn't catch it, if you didn't hear, it was a result of providing and delivering value for free a human with another human to serve somebody else.

00:40:59.233 --> 00:41:11.405
And then the 80% happened.

00:41:11.666 --> 00:41:14.753
Yeah, I love how you said that, because that's the problem.

00:41:14.753 --> 00:41:25.891
Problem is that we all want to automate everything, whether it's through bots or AI, or people in the Philippines that are sending a thousand Ds per day, or whatever.

00:41:25.891 --> 00:41:30.635
We all want to automate everything, but power buyers are not.

00:41:30.635 --> 00:41:35.132
I mean, you can automate pieces of the process, of course, like you can like.

00:41:35.132 --> 00:41:58.650
For example, what happens is that after somebody does the 15 minute call with me, they get a series of text messages from me and a series of emails from me that are nurturing them even more, but they had the call with me already and so, and then they have the call with my team as well, and there's a lot of pieces in there that are really built purposefully, but you can't automate actual connection and real relationships.

00:41:58.650 --> 00:41:59.371
You can't.

00:42:03.380 --> 00:42:18.581
I'm laughing because, you know, since chat, gppt and all these other things have become more and more popular or more used, I see people using it to fill this connection gap and it's like no, no, no, flip it.

00:42:18.581 --> 00:42:26.512
Yeah, use it to automate all of the stuff that keeps you from connecting so that you can connect more, right?

00:42:26.512 --> 00:42:26.552
I?

00:42:26.793 --> 00:42:27.795
mean you can tell.

00:42:27.795 --> 00:42:32.070
You can tell when posts are written by AI, comments are written by AI.

00:42:32.070 --> 00:42:37.163
It's like, okay, dude, you're wasting your time, right, it's not going to make a difference.

00:42:38.327 --> 00:42:41.144
Right, right, oh, my God, it's so, so awesome.

00:42:41.144 --> 00:42:47.846
Okay, so you transitioned the angle of mastery, had to redesign your whole business.

00:42:47.846 --> 00:42:50.431
You started attracting power buyers.

00:42:50.431 --> 00:42:55.429
You're now serving people and helping them attract power buyers.

00:42:55.429 --> 00:42:57.014
What are some?

00:42:57.014 --> 00:42:59.585
Because everybody thinks they want a power buyer.

00:42:59.585 --> 00:43:14.422
Until they get a power buyer, what are some of the things that people that want to have that power buyer as their client that they need to have in order, otherwise it ain't going to happen for long-term.

00:43:14.481 --> 00:43:16.851
Yeah, there's one more piece of the equation.

00:43:16.851 --> 00:43:19.621
I'll tell you what it is after I answer your question.

00:43:19.621 --> 00:43:31.027
So, basically, it's really recognizing within your content whether that is your program or how your framework, your methods, whatever it's looking at.

00:43:31.027 --> 00:43:36.565
Well, does everything make sense for this audience or do I have to change something?

00:43:36.565 --> 00:43:42.547
Or is there something here that it needs to shift within what I'm doing to make sure that it's serving them?

00:43:42.547 --> 00:43:50.702
The process has to be really clean, meaning that message has to be congruent everywhere, otherwise you can lose people in the process.

00:43:50.702 --> 00:43:52.445
But it's more about mindset.

00:43:52.445 --> 00:43:55.721
It's also about, like, really believing that you can serve them.

00:43:56.001 --> 00:44:05.981
One thing that I often tell my clients and it's a phrase that I often use it's this idea that your capacity to make sales comes down to your capacity to receive clients.

00:44:05.981 --> 00:44:09.760
What that means is that oftentimes we're like I want more clients and I want to make more money.

00:44:09.760 --> 00:44:14.931
I want, but you don't have either the systems in place or you don't have.

00:44:14.931 --> 00:44:25.809
Bringing in more clients would be a real nightmare for you, and so for me, for example, I value my time a lot, and so I have three kids and I work from 11 to three.

00:44:25.809 --> 00:44:27.925
That's it Monday through Thursday.

00:44:28.005 --> 00:44:31.463
On Fridays I schedule out emails but I don't have any meetings or anything else.

00:44:31.463 --> 00:44:34.429
There are days when I go a little bit over three.

00:44:34.429 --> 00:44:37.443
For the most part, I work from 11 to three.

00:44:37.443 --> 00:44:44.880
At three o'clock I go out, I pick up my kids from school and I spend the afternoon with them doing homework and whatever, and that's it Like.

00:44:44.880 --> 00:44:47.126
That is that's something I really value.

00:44:47.126 --> 00:45:04.568
If I'm in a place where I say, okay, I want to grow my business, I want to bring in more clients, I need to make sure that my program or the container can fit more people, without meaning that now I'm working until 10 PM or I worked earlier because those times are like that for a reason.

00:45:04.628 --> 00:45:12.425
Like I go to the gym in the morning, it's something that I value, I have like my morning routine and something that I value, and so that's why I start work at 11.

00:45:12.425 --> 00:45:22.626
And having the space built within your business, the support that you need if that's what matters, or whatever, to make sure that you can receive more is what matters most.

00:45:22.626 --> 00:45:24.108
So that's kind of what I would say.

00:45:25.268 --> 00:45:34.489
Yeah, I love like this, the influx of work or backlog revenue whatever language you like to use that you think you want.

00:45:34.489 --> 00:45:39.626
As soon as you get it, it's going to surface the problems in your system and that's not a bad thing.

00:45:39.626 --> 00:45:44.686
But, like when you're working with power buyers, you need to fix it fast.

00:45:44.686 --> 00:45:46.371
So ready to fix it?

00:45:46.661 --> 00:45:49.673
but it's a good challenge too, because it's like then you have to be like.

00:45:49.673 --> 00:46:01.867
You know, I had a client that I work with at the end of last year, for example, who was like a badass, like I was like yeah oh my, how did I even attract this person?

00:46:01.907 --> 00:46:12.344
you spoke at the World Economic Forum or World Business Forum, I think it's called in Spain and had multiple PhDs, and she was like I need your help.

00:46:12.344 --> 00:46:27.615
And I'm like, okay, but then what happens is that when I serve clients that are like that, that are that have a lot of knowledge, a lot of understanding of a lot of different things.

00:46:28.056 --> 00:46:32.079
What that does for me is that it pushes me to be like okay, let me look at my program.

00:46:32.079 --> 00:46:35.461
How do I make sure that this is going to serve that person?

00:46:35.461 --> 00:46:38.385
Or for her?

00:46:38.385 --> 00:46:40.833
In her case, she was a one-on-one client, so I write her messaging for her and all these different things.

00:46:40.833 --> 00:46:44.815
I need to make sure that this blows her away, that she's like wow, right.00:46:44.815 --> 00:46:51.856


So I just worked that much harder, but in that process I create new frameworks and ideas and stuff like that too, which is awesome too.00:46:51.856 --> 00:46:53.199


So amazing.00:46:53.385 --> 00:47:02.012


So there's the added benefit you attract the power buyers and, as a result of supporting them and serving them, you got to get better.00:47:02.012 --> 00:47:09.838


So their expectations and their performance drives you to get better, and it's this like virtuous cycle of improvement in service.00:47:09.838 --> 00:47:13.496


Okay, what pieces of the equation have we missed?00:47:13.686 --> 00:47:14.027


Okay.00:47:14.027 --> 00:47:17.481


So the first part for me was speaking to the power buyers.00:47:17.481 --> 00:47:25.990


That's the first thing that changed, and so once I was like, wait a minute, I can't do the Ursula anymore, I need to speak to the power buyers, and I changed that.00:47:25.990 --> 00:47:32.876


The next piece was okay, now that I have a track that I'm speaking more to these people, how do I really catch their attention even more?00:47:32.876 --> 00:47:35.947


And that's when the angle of mastery concept was developed.00:47:36.447 --> 00:47:49.938


But then the third part in this third part is the thing that I came up with last year is something that I like to call the need to have formula, which is turning what you do into a need to have, because it's like I can sell you into this concept.00:47:49.938 --> 00:48:00.067


But how do I make sure that it feels like a need to have versus a nice to have, need to have versus a nice to have?00:48:00.067 --> 00:48:02.594


And what I find is that most people, the way that they communicate what they do, sounds like a nice to have.00:48:02.594 --> 00:48:10.036


It would be nice for me to invest in leadership in whatever coaching, spiritual coaching relationship.00:48:10.036 --> 00:48:11.385


A consultant would be nice.00:48:11.385 --> 00:48:13.989


Do I need to spend this money?00:48:13.989 --> 00:48:16.934


Wow, and so it's.00:48:16.934 --> 00:48:20.059


How do you turn what you do into a need to have.00:48:20.059 --> 00:48:28.150


One of the things that I tell people is that for a certain audience, a $50,000 Hermes bag is a need to have right.00:48:28.570 --> 00:48:35.570


Sure All communication everything becomes a need to have if you know how to communicate it and articulate it effectively.00:48:35.570 --> 00:48:47.996


So for me, that next part of that equation was okay, we know we're speaking to power buyers, we have this angle of mastery that we're selling, but how do we make sure that what I do really feels like I need that?00:48:47.996 --> 00:48:57.090


Not from a place of neediness, because that's Ursula's right, but from a place of like no, no, no, I need to have that, that's what I'm looking for.00:48:57.090 --> 00:48:59.809


And so that was the next part of that equation for me.00:48:59.809 --> 00:49:05.755


That was what I spent a lot of last year developing that framework around that, and I call it the need to have formula.00:49:05.755 --> 00:49:25.184


It's like the whole system for turning what you do into a real need to have in terms of your communication, but then also looking at the program as well and making sure that what you're selling is like kind of coming back to what we were seeing before truly serving that audience and removing the excess so that it feels genuinely like I need that.00:49:25.306 --> 00:49:27.088


So that was the last part.00:49:27.951 --> 00:49:33.568


I think that's just like the uppercut right, like that's the knockout punch there.00:49:33.568 --> 00:49:42.436


How much do your clients, or people in general, struggle, from a mindset perspective, in messaging their services as a need to have?00:49:42.436 --> 00:49:45.967


Do you find that to be like a common sticking point with your clients?00:49:46.349 --> 00:50:07.289


Sometimes I think that what happens is that when you go through the process, that process overcomes that objection, because when you're speaking to the power buyer versus the Ursula people, then you understand that your work is a need to have for them, and so, therefore, it becomes really easy to show them no, no, no.00:50:07.289 --> 00:50:08.413


It is obviously.00:50:08.413 --> 00:50:13.590


I think that it comes up more when people are newer, like two, two, new.00:50:13.590 --> 00:50:15.632


You're going to feel like what?00:50:15.632 --> 00:50:19.360


But but still, even in that case, it there it's.00:50:19.360 --> 00:50:22.793


It's always a need to have when you're selling it to the right people.00:50:22.793 --> 00:50:53.456


It's not a need to have for you to sell, kind of coming back to what we were talking about before something to somebody that is like I need to sell my car to buy this Unless you're selling them a new car Right right, going to afford it.00:50:53.777 --> 00:50:55.719


Who have the mindset we're going to take action?00:50:55.719 --> 00:50:56.818


Who are those people?00:50:56.818 --> 00:50:58.460


And so it doesn't.00:50:58.460 --> 00:51:04.969


There's not as much of an issue, mindset wise, unless you're like two, two new is what I would say.00:51:05.331 --> 00:51:06.554


Yeah, yeah, yeah.00:51:06.554 --> 00:51:14.545


Okay, that makes sense and I could see that the key point, folks, if you didn't catch it is going through the process that you teach to your system.00:51:14.545 --> 00:51:17.293


The service that you provide helps people get there.00:51:17.293 --> 00:51:32.969


So if you're like me in that you're really good at advocating for the people you know and telling everybody how amazing they are and you stink at helping people know how amazing you are, this system or this process helps you overcome that.00:51:32.969 --> 00:51:39.590


Whatever we'll just call it friction, whatever that friction is, which is powerful because it's an uncomfortable thing.00:51:39.590 --> 00:51:46.572


A lot of us have hangovers from the way we were brought up, the way we were raised and all these funky things.00:51:46.572 --> 00:51:51.791


But if the process fixed that, double, double awesomeness, Okay.00:51:51.791 --> 00:51:54.340


So I got one last question for you.00:51:54.340 --> 00:51:59.351


But before I ask that question, if there's a power buyer up now, how do they get ahold of you?00:51:59.351 --> 00:52:02.918


What's the best way for the power buyers to get ahold of you?00:52:08.385 --> 00:52:11.014


And for the you know, the curious, the interested people do you have two ways that they can connect with you.00:52:11.014 --> 00:52:12.038


So two things that we can do.00:52:12.038 --> 00:52:19.608


The first one is the, the brand message assessment that I mentioned, and so you go to brand message sessioncom to be able to book that.00:52:19.608 --> 00:52:23.396


It isn't a sales call, it's a 15 minute super value-based call.00:52:23.396 --> 00:52:25.570


I will take a look at your messaging myself.00:52:25.570 --> 00:52:35.789


So it's not even with somebody else, it's with me and cause people sometimes are like wait, it's you, yeah, it's me, and I will write the messaging for you.00:52:35.789 --> 00:52:37.673


So brandmessagesessioncom.00:52:37.673 --> 00:52:46.295


And then, if you want to go deeper into the concepts that we talked about today power buyers, angle of mastery, the need to have formula, what that process looks like.00:52:46.295 --> 00:52:50.114


More, I have a training at readytoinvestclientscom.00:52:50.114 --> 00:53:04.204


I need to upgrade, update that to say powerbuyerscom, but right now it's readytoinvestclicom, ready to investclanscom, and that's where you're going to find that training, where I go a little bit deeper into explaining these concepts and how they show up in your business.00:53:04.204 --> 00:53:06.010


And so that's another way to go.00:53:06.552 --> 00:53:10.394


Awesome, and you can follow you on LinkedIn and.00:53:10.394 --> 00:53:10.835


Youtube.00:53:10.835 --> 00:53:18.704


I found you on LinkedIn Beautiful, great messages, love the video, and I just discovered that you had a youtube channel, so of course, I got.00:53:20.027 --> 00:53:32.528


You're gonna have to look at the description and the episode to learn how to type that, but everywhere, basically yes, and we'll make sure, folks, the links are going to be down in the description and all the wonderfulness.00:53:33.068 --> 00:53:35.152


You're ready for the last softball question.00:53:35.373 --> 00:53:36.375


Okay, let's see.00:53:37.416 --> 00:53:47.438


Now you clearly have an understanding of abundance and you follow your intuition and the whispers.00:53:47.438 --> 00:53:56.771


You're about service, You're about connection and you've been super gracious with your time and connecting with me on the LinkedIn and then talking now.00:53:56.771 --> 00:53:59.987


So I'm like excited about what your answer is going to be.00:53:59.987 --> 00:54:04.358


What is the promise you are intended to be?00:54:06.585 --> 00:54:10.655


That's a great question, very easy, quick question to answer.00:54:10.655 --> 00:54:26.737


Well, I think that for me, what immediately comes up and what has come up in the past not with a similar question, because I haven't been asked that but it's about helping people create the message that matters to them, and for me, that's what it's been about.00:54:26.737 --> 00:54:32.311


It's about really discovering what truly matters to me what, what do I want to know, be known for?00:54:32.311 --> 00:54:33.775


But it's beyond that.00:54:33.775 --> 00:54:39.246


It's what matters right, and so that's what I'm here to do and that's what matters to me.00:54:39.246 --> 00:54:49.289


It's helping people create the message that matters to them, so that you're uplifting everybody else and you're uplifting yourself in that process, which I think, ultimately, is what we all want to do.00:54:49.289 --> 00:55:05.400


It's like let's raise the conversation everywhere, internally first, hello, but then externally as well, through the content that you're creating, through the work that you're putting out there, through the people that you're serving, through everything that you do and who you help and how you impact lives.00:55:10.670 --> 00:55:11.331


And I think it's really.00:55:11.331 --> 00:55:14.402


It comes down to that message that matters part.00:55:14.402 --> 00:55:16.505


Oh my God, I knew it Like serving others.00:55:16.505 --> 00:55:17.068


As one grows, we all grow.00:55:17.068 --> 00:55:19.112


Amazing, did you have fun?00:55:19.213 --> 00:55:20.076


That was awesome.00:55:20.076 --> 00:55:21.099


That was super fun.00:55:21.099 --> 00:55:22.161


Did you have fun?00:55:22.161 --> 00:55:24.148


I gave it all.00:55:24.148 --> 00:55:26.237


Oh, my goodness, that was awesome.00:55:26.237 --> 00:55:27.523


Jesse, thank you so much.